SVP, Strategy & Design

Role overview

Reporting to the CEO, this senior executive will function as the organization’s architect, senior PMO leader, and chief of staff. The position treats design as a fundamental business capability, building processes, systems, and workflows that can scale efficiently. It also shapes enterprise strategy and oversees business intelligence, project management, and medical economics to support disciplined expansion, stronger clinical outcomes, and top-tier financial performance across a multi-state healthcare network.

Enterprise design

• Own the design of clinical, administrative, and operational processes across more than 55 locations.
• Create, pilot, and roll out standardized workflows that improve efficiency and support rapid growth.
• Apply lean methods, Six Sigma, and human-centered design to solve complex operational problems.

Strategy and chief of staff support

• Serve as a trusted advisor to the CEO, helping set the strategic agenda, plan leadership offsites, and prepare board materials.
• Bring executive leaders into alignment and remove barriers that slow down high-priority initiatives.
• Convert company strategy into clear, actionable execution plans with defined steps and accountability.

PMO and project governance

• Lead an enterprise PMO that oversees major strategic, operational, and design initiatives.
• Build consistent project management methods, tools, and reporting standards across the organization.
• Balance resources and prioritize the project portfolio to keep key initiatives on schedule and within budget.

Business intelligence and analytics

• Direct the BI function to develop practical dashboards, KPIs, and data models.
• Ensure data is used to guide day-to-day operations as well as long-term strategic planning.

Medical economics

• Lead analysis of utilization patterns, payer performance, and value-based care metrics.
• Use financial and clinical insights to design interventions that reduce total cost of care while protecting quality.

Qualifications

The ideal candidate brings deep healthcare leadership experience, a strong history of building scalable systems in multi-site environments, and prior exposure to data-intensive functions. Experience serving as a chief of staff or a CEO/founder’s strategic partner is also important. A bachelor’s degree is required, while an MBA, MHA, or similar master’s degree is strongly preferred. Professional credentials such as Lean, Six Sigma, Design Thinking, or PMP are highly valued.

Work style and environment

This role calls for a systems-oriented leader who can build elegant solutions for complex healthcare challenges. Strong executive presence, communication skills, and cross-functional influence are essential, along with a highly organized, data-driven approach. The position operates in a fast-paced hybrid corporate environment and includes regular travel to clinic sites and regional offices across the four-state market.

FLSA status

This is an exempt executive/administrative role under the Fair Labor Standards Act.

OSHA classification and physical demands

The role is classified as OSHA Category III, meaning no expected exposure to blood, body fluids, or tissues. Even so, the incumbent must travel to and observe clinic environments and follow all safety and infection-control policies while on site. The job involves a standard hybrid corporate office setting, routine travel across the four-state market, extended sitting and computer use, occasional lifting of up to 15 pounds, and movement through various clinic and office settings during visits.

Additional notes

This position is focused on enterprise-level leadership across clinical and operational functions, with responsibility for scaling systems and improving performance throughout a multi-state healthcare organization.