Supervisor UK

Role Overview

If you have a passion for pizza and pasta, we invite you to join us as a Supervisor. In this role, you will collaborate closely with the General Manager and Assistant Manager to deliver outstanding customer service, leading the front-of-house team to ensure seamless daily operations. You'll play a pivotal part in maintaining safety and high standards, guaranteeing each shift runs efficiently. Ambitious employees will find ample support and guidance for career advancement within our company.

What We Offer

• Enjoy a 50% discount for yourself and friends at our Zizzi and ASK Italian restaurants, including beverages.
• Take advantage of free and heavily reduced-price meals during shifts.
• Earn generous tips through our tronc system, rewarding your excellent service.
• Access your earned wages instantly via Wagestream.
• Benefit from discounts on cinema tickets, travel, and major retail brands to make the most of your off time.
• Stay updated and connected with our online Zizzi community platform, where you can view your schedule and payslips.
• Receive comprehensive support via our free Employee Assistance Programme, including GP consultations and wellbeing resources.
• Enjoy 28 days of annual leave (pro rata).
• Opportunities to develop professionally and progress your career within the company.
• Prepare for the future with contributions to a company pension scheme.
• Receive branded Zizzi t-shirts and aprons to wear during your shifts.

Primary Responsibilities

• Lead and oversee restaurant shifts, managing front and back-of-house teams to ensure smooth operations.
• Embody and coach the Zizzi customer service journey, ensuring every guest enjoys a great experience consistently.
• Guide the Front of House team in creating enjoyable and memorable visits for customers.
• Share and promote a passion for food, ensuring every dish served meets our high standards.
• Maintain an immaculate restaurant environment, adhering to all processes, policies, and standards.
• Collaborate with the entire restaurant team to deliver exceptional service and take pride in your work.

Core Values

• Growth: Commitment to continuous improvement personally and as a team.
• Individuality: Celebrating uniqueness and encouraging everyone to be their best selves.
• Drive: Taking initiative, adapting to challenges, and motivating others.
• Togetherness: Supporting each other through all experiences.
• Fun: Valuing enjoyment in daily work while pursuing goals seriously.

Working Location

This is a full-time, onsite position based in Chester, England, United Kingdom.