Supervisor UK

Position Overview

We are seeking passionate individuals who love pizza—and pasta, too—to join us as Supervisors at our Bristol location. As a Supervisor, you will collaborate closely with the General Manager and Assistant Manager to deliver outstanding customer experiences while supporting safe and efficient restaurant operations. We value career development and will help guide you towards leadership growth within our company.

Role Responsibilities

• Manage shifts proficiently, overseeing both front and back of house teams to ensure smooth restaurant operations.
• Embed the core principles of our customer service journey, coaching your team to provide every customer with an exceptional experience consistently.
• Lead the Front of House team with enthusiasm to create memorable moments for patrons.
• Demonstrate passion for our cuisine by ensuring each dish served during your shift meets high standards.
• Maintain outstanding restaurant presentation and consistently adhere to company policies, procedures, and guidelines.
• Collaborate with all team members in pursuit of memorable customer experiences and take pride in delivering excellent service.

Our Values

• Growth: Continuously strive to improve personally, as a team, and as a business contributing positively to the broader world.
• Individuality: Celebrate diversity and encourage everyone to be their authentic selves.
• Drive: Proactively face challenges with determination and encourage others to do the same.
• Togetherness: Support one another through all situations, creating a united environment.
• Fun: Maintain a joyful attitude while working towards our goals.

Employee Benefits

• Half-price dining for yourself and guests at Zizzi and ASK Italian, including drinks.
• Free or heavily discounted meals during shifts to keep hunger at bay.
• Opportunity to earn generous tips via a tronc system that rewards excellent service.
• Access to earned wages instantly through Wagestream.
• Discounts on cinema tickets, travel sites, and major brands to maximize time off.
• Engagement with an online community platform offering schedule and payslip access.
• Free Employee Assistance Programme providing medical and wellbeing support services.
• 28 days of holiday entitlement on a prorated basis.
• Clear pathways for career progression and personal development.
• Company pension contributions to help plan for your future.
• Work attire provided, including branded T-shirts and aprons.