Supervisor - Donaghmede Shopping Centre, Co. Dublin

About Carraig Donn

Founded in 1965, Carraig Donn is Ireland’s foremost retailer specializing in fashion, jewellery, and giftware. Drawing on a rich Irish heritage, we continuously innovate to offer unique and exclusive products through our dedicated team of experienced buyers. With over 40 branches nationwide and a workforce exceeding 500 employees, Carraig Donn remains 100% Irish owned and operated. Our headquarters including the central warehouse, buying offices, dispatch center, and e-commerce operations are based in Westport, Co. Mayo, with additional buying offices in Ennis and Dublin. We are currently undergoing an exciting 10-year expansion plan.

Role Overview

We are looking for a motivated and dynamic part-time Supervisor to join our new store in Donaghmede Shopping Centre. The role is permanent and requires the flexibility to work weekdays, evenings, and weekends, with an immediate start.

Primary Responsibilities

• Lead and inspire the sales team to achieve weekly and monthly sales targets.
• Enhance sales performance while managing costs to maximize profitability and maintain optimum gross margins.
• Stay well-informed and comply with all company policies and Health & Safety procedures.
• Ensure high standards in customer service, health and safety, and store presentation.
• Encourage teamwork through clear communication, leadership, and collaboration.
• Assist the Store Manager in organizing weekly team rotas to ensure appropriate coverage within budget.
• Maintain superior visual merchandising standards aligned with company guidelines.
• Address customer inquiries and complaints promptly and escalate issues to Head Office when necessary.
• Oversee proper use of the till system, cash handling, and daily store operations.
• Participate in recruitment, training, and development initiatives to improve team efficiency and engagement.
• Keep the stockroom well-organized and uphold store safety and hygiene standards.

Candidate Requirements

• At least one year of supervisory or management experience, preferably within fashion or home and gift retail sectors.

Why Work With Us

• Opportunities for career growth and advancement with access to mentorship and paid apprenticeships leading to level 6 certification.
• A supportive, inclusive, and collaborative workplace culture.
• Investment in continuous learning through training programs and workshops.
• Competitive remuneration accompanied by a comprehensive benefits package and health & wellbeing support plan.
• Generous employee discounts on exclusive products, an employee referral program, and onsite parking.
• Health and wellness initiatives including a bike-to-work scheme and access to mindfulness and lifestyle savings resources through our employee platform.