Student Management Officer

Role overview

RAPSYS TECHNOLOGIES PTE LTD is hiring a Student Management Officer in Singapore to support student discipline, supervision, school operations, and event coordination. The role requires a hands-on professional who can manage cases, maintain order, and work closely with school teams and stakeholders.

Key responsibilities

• Work with the Student Engagement and Discipline (SED) and Student Management (SM) teams to carry out positive discipline approaches.
• Carry out fact-finding and case reviews by checking CCTV footage, speaking with teachers, staff, and students, and preparing clear recommendations and findings.
• Handle late-coming cases, keep records and documentation current, and prepare incident reports.
• Supervise students serving internal suspension or detention, and assist in locating students who cannot be accounted for.
• Monitor and report prohibited behaviour among students, including vaping and smoking.
• Maintain a visible presence that encourages proper conduct, grooming, and appearance.
• Patrol assigned areas such as the school canteen, free play areas, toilets, and the surrounding community.
• Manage minor disputes in the canteen during recess and lunch.
• Ensure safe use of equipment in play areas and help calm peer conflicts.
• Watch for inappropriate activity in toilets, especially vaping and smoking.
• Build working relationships with nearby residents, stall vendors, and grassroots partners to help monitor student behaviour outside school grounds.
• Support school events with logistics and student management, including runs, cohort camps, and emergency exercises.
• Assist the Examination Committee with escort duties and invigilation support for special rooms.
• Support meetings and conferences involving parents and students.
• Help with administrative and operational reviews on non-student days, including safety checks, emergency readiness, and facility maintenance.

Requirements

• A bachelor’s degree in any discipline is required.
• At least 5 years of work experience in youth management is needed.
• Experience handling teenagers in disciplinary matters, case management, or behavioural support is highly valued.
• Background in national uniformed services is preferred.
• Strong working knowledge of Microsoft Office is needed for reporting and case documentation.
• Excellent organisation, interpersonal, and communication skills are essential.
• The candidate should be emotionally steady, resilient, culturally aware, and able to balance firmness with care.
• Ability to calm tense situations, mediate conflicts, and guide student behaviour while serving as a positive example is important.

Additional information

This position is based in Singapore and follows a full-time, onsite work arrangement.

No salary, stipend, duration, or start date details were provided in the source.

No vacancy count or application deadline was stated.