Strategy Consultant, Regional Operations

Role overview

This position sits within the regional operations function and works closely with senior leaders to strengthen app and operational processes. The role focuses on using strong analysis and practical initiatives to improve how the business runs and how users experience the ecommerce platform.

Key responsibilities

• Partner with senior management as a key contributor to the team improving Shopee App and operations workflows through detailed analysis and initiative planning.
• Lead project-based efforts that uncover and implement solutions to meaningfully enhance ecommerce processes and customer experience.
• Build effective relationships with local commercial teams and regional stakeholders by combining quantitative and qualitative analysis.
• Keep refining strategies, operating models, reporting outputs, and planning workflows.
• Take ownership of high-impact projects across multiple operations-related areas and workstreams.

Requirements

• Preferably at least 3 years of experience in strategy consulting or an internal strategy role.
• Hands-on experience working with data, turning findings into insights, preparing reports, and designing workable data-led solutions.
• Strong stakeholder management ability with a track record of collaborating across different markets and cultural contexts.
• Good understanding of market trends and customer or industry behaviour.
• Strong project management capability.
• Solid grasp of common management frameworks.
• Excellent communication and interpersonal skills, including the ability to present recommendations and results to senior leadership.

Additional information

Location: Singapore, Singapore. Employment type: full-time, onsite. No stipend or salary details were provided. No vacancy count, start date, or application deadline was specified.