Strategic Partner Director (m/w/d)

About the Role

Avantor, a prominent global supplier catering to the life sciences and advanced tech sectors, is seeking a Strategic Partner Director. This senior, client-facing leader will oversee enterprise-wide engagements, driving Avantor's growth across global strategic accounts in Germany, Austria, Switzerland, or the Netherlands.

Key Responsibilities

• Take ownership of global customer relationships, serving as the primary accountability contact and building executive partnerships across regions.
• Boost commercial success by identifying growth opportunities and orchestrating strategic account plans focused on revenue, margin, and wallet share expansion.
• Manage contract compliance and performance from start to finish, ensuring adherence to terms and pricing.
• Develop and implement multi-year customer improvement plans with defined priorities, responsibilities, timelines, and measurable goals.
• Maintain a strong in-person presence with clients (~25% travel), including site visits and quarterly business reviews to nurture trust with stakeholders.
• Lead cross-functional global account teams to align strategies and execution, fostering collaboration among all involved parties.
• Collaborate with suppliers and partners to optimize customer value by integrating capabilities, encouraging innovation, and maintaining supply chain reliability.
• Ensure disciplined delivery of commitments, timely communication, and proactive resolution of issues.
• Drive continuous improvement initiatives and leverage digital innovations to create measurable business and customer benefits.

Qualifications & Experience

• Bachelor’s degree is a minimum requirement.
• 7 to 10 years of proven commercial experience in life sciences or related industries, including managing global strategic accounts within complex, matrixed organizations.
• Strong commercial and financial expertise, encompassing pricing strategies, margin management, contract oversight, and enterprise account planning.
• Excellent skills in stakeholder engagement, influence across global teams, data analysis, and using insights to support strategic decisions.
• Fluency in English is mandatory; additional European languages are advantageous.

What Avantor Provides

• An inclusive, collaborative international work environment.
• Opportunities to engage with leading customers in life sciences.
• Career advancement in a high-impact, strategic leadership role.
• Competitive salary and benefits.

Additional Information

Avantor employs over 14,000 professionals passionate about advancing life-changing science, contributing to innovations that improve patient outcomes and quality of life. The company champions diversity, equity, and inclusion while supporting employees' career growth through learning and development. Travel will be approximately 25%. Avantor is an equal opportunity employer and provides accommodations for applicants as needed during the hiring process.

Disclaimer: This job description provides a general overview and is not comprehensive of all tasks or skills required.