Store Services and Compliance Officer

Role Overview

Join our team as a Store Services and Compliance Officer where you will collaborate closely with store leadership to uphold compliance in key areas such as payroll and food safety. This position plays a critical role in guiding new team members as their first point of contact for payroll related queries and ensures rapid resolution of compliance issues to support store operations.

Key Responsibilities

• Create an inclusive and engaging team atmosphere promoting exceptional customer experiences both in-store and online.
• Coach and assist store leaders ensuring the store environment remains safe and follows all compliance standards.
• Operate effectively within a dynamic, diverse, and fast-paced retail setting to support team and business growth.
• Partner with store leadership to champion a team-first culture via involvement in recruitment, training, and payroll processes.

Candidate Profile

• Demonstrate commitment to customer delight through active Everyday ACTs – Acknowledge, Care and Thank.
• Prioritize safety for customers and staff by enforcing proper in-store procedures.
• Eager to learn supermarket day-to-day operations to offer valuable support to store teams.
• Collaborate well with others towards achieving successful outcomes.
• Keen on understanding and developing your unique leadership style with aspirations to evolve into leadership roles.
• Recognize the benefit of working across multiple stores to enhance customer shopping experiences.
• Maintain a curious attitude focused on skill-building and career advancement opportunities.

Work Schedule

This role involves a rostered shift from Sunday to Thursday, 6:00 AM to 2:00 PM, with the advantage of a 4-day work week to support your work-life balance.

Benefits & Perks

• Opportunity to develop your professional skills through our Stores Leadership Pathway, providing experiential learning and growth.
• Exclusive employee discounts across popular Woolworths Group brands via our Everyday Rewards Program.
• Access to 24/7 wellbeing support through the Sonder App, offering resources to support personal and family health.
• Paid parental leave for primary caregivers supplemented by resources like Grace Papers to assist with balancing work and family life.
• Flexible working arrangements to fit personal and business needs, fostering a healthy work-life balance.

About Us

We are part of Woolworths Group, a collective of over 200,000 passionate and diverse individuals dedicated to crafting better experiences for our customers. Our culture is driven by innovation, inclusivity, and support, empowering you to grow your career and make impactful contributions to our communities.

Diversity and Inclusion

We value diversity, equity, inclusion, and belonging as fundamental principles that enrich our team and improve business outcomes. We strive to build an inclusive workplace where every employee can thrive as their authentic selves.

Additional Information

If you require any accommodations during the recruitment process, please inform us with your application. We encourage qualified candidates from all backgrounds to apply and be part of our inclusive team.