Store Manager Prada Beauty - Westfield Mall, Jeddah

About Chalhoub Group

Chalhoub Group has been a pioneer in luxury experience creation in the Middle East for over 70 years, offering a blend of hybrid luxury retail services. Their portfolio boasts more than 10 proprietary brands and extends distribution and marketing support to over 400 global luxury brands across diverse sectors such as fashion, beauty, jewellery, watches, eyewear, and home luxury goods. With a presence in over 950 outlets and enhanced digital platforms, the Group is dedicated to transforming luxury retail with omnichannel offerings and is supported by The Greenhouse, their innovation hub that facilitates start-ups regionally and worldwide.

The Group cultivates a culture grounded in people-focused values, emphasizing diversity, equality, inclusion, and innovation to future-proof its workforce. With a personnel strength surpassing 16,000 across eight Middle Eastern countries and reaching LATAM, Chalhoub Group has earned Great Place to Work® certification across multiple regions. Sustainability remains integral to their strategy, demonstrated by commitments including the United Nations Global Compact membership and pledges for Net Zero by 2040.

Key Responsibilities

• Lead and manage the Prada Beauty store in Westfield Mall, focusing on achieving sales revenue targets and KPIs through strategic planning and execution.
• Embody and disseminate brand values and philosophy consistently in all customer and team interactions.
• Build and maintain a loyal VIP customer base by actively recruiting and retaining key clients, utilizing the customer database for relationship management and sales opportunities.
• Oversee team leadership, development, and ensure that all store operations adhere to brand standards and processes.

What Success Looks Like

• Ability to set clear store action plans aligned with sales goals and monitor progress effectively.
• Demonstrated leadership by example that fosters a strong customer-centric and brand-aligned culture.
• Strong aptitude for customer relationship management leading to increased repeat sales and customer retention.
• Competency in team management nurturing growth and compliance with brand guidelines.

Employee Development and Benefits

Chalhoub Group provides rich opportunities for career progression through diverse roles and internal mobility. The company supports learning and professional development through various experiences and training. Employee benefits include comprehensive healthcare, assistance with child education costs, policies supporting remote and flexible work, and access to exclusive discounts.

Additional Information

The Group fosters an inclusive recruitment process and requests candidates to complete assessments and interviews independently, without AI assistance, to fairly evaluate individual capabilities and problem-solving approaches. Diversity and equal opportunity are core commitments, welcoming candidates regardless of gender, age, ethnicity, religion, nationality, or disability.