Store Manager - Platypus Shoes, The Palms

About Platypus Shoes & Accent Group

Established in 1998, Platypus Shoes specializes in outfitting customers with trendy footwear from leading brands. We emphasize the experiences you have while wearing our shoes, encouraging a lifestyle full of energy and confidence. Platypus Shoes operates under the Accent Group, the largest footwear group in Australia and New Zealand, managing over 900 stores, 34 brands, and more than 30 online platforms including prominent names like Skechers, Vans, Dr. Martens, Timberland, UGG, and many others.

Role Overview

As the Store Manager for the Platypus Shoes outlet at The Palms, you will oversee a team of dedicated casual employees and work closely with your Assistant Store Manager. Your core objectives include boosting sales and key performance indicators (KPIs), mentoring and motivating your team, and ensuring exceptional customer service. Collaboration with the Area Manager to discover growth opportunities and maintain high store standards will be essential, all within an energetic retail setting.

Key Responsibilities

• Achieve sales targets, KPI goals, and maintain excellent visual merchandising standards.
• Lead, inspire, and motivate your team to excel in sales and customer engagement.
• Analyse sales data regularly to celebrate achievements and pinpoint improvement needs.
• Effectively manage staff scheduling and control wage expenses according to company policies.
• Provide coaching and development opportunities to team members, fostering high morale and succession preparedness.
• Oversee inventory, store presentation, and ensure operational excellence.
• Ensure compliance with Occupational Health & Safety regulations.

Required Skills and Experience

• Proven experience in a Store Manager or Assistant Store Manager role within a busy retail environment.
• Strong leadership capabilities with a proactive, results-driven approach.
• Excellent communication and team-building skills.
• Experience in driving sales performance and managing store operations.
• Knowledge of stock administration, store operations, and visual merchandising practices.
• Commitment to delivering outstanding customer service.

Employee Benefits

• Work-Life Balance: Work schedule from Tuesday to Saturday with two consecutive days off.
• Career Development: Access to comprehensive training and growth programs.
• Employee Advantages: Participate in the 'Employee Benefits' program featuring discounted gym memberships and health insurance.
• Team Discounts: Enjoy 40% off on products from all Accent Group brands including Platypus, Vans, Skechers, and others.
• Inclusive and Supportive Culture: Be part of a fun, dynamic, and inclusive workplace featuring regular social events and leadership gatherings.

Diversity and Inclusion Statement

Accent Group Limited is devoted to fostering an inclusive work environment that celebrates diversity across age, gender, identity, ethnicity, sexual orientation, and physical and mental abilities. The company honors the Indigenous custodians of the land and encourages all individuals to thrive and be themselves.