Store Manager - Cork Mahon Point (Full-time, 39hr)

About the Role

We are seeking a dynamic Store Manager for the Cork Mahon Point Pandora store who possesses a strong commercial mindset and leadership abilities to foster high-performing teams. This position holds full responsibility for the store's sales, profitability, and daily operations, ensuring an exceptional customer experience consistent with Pandora's brand values.

Key Responsibilities

• Own overall store sales, profitability, and operational performance.
• Utilize sales and commercial data insights to make strategic decisions that maximize business opportunities.
• Provide outstanding customer service across both physical and omnichannel platforms, including click & collect and endless aisle offerings.
• Inspire and lead your team to deliver excellent product knowledge and storytelling to enhance sales.
• Ensure the store’s visual merchandising and presentation align with Pandora’s brand standards.
• Develop and implement clear action plans aligned with business objectives, ensuring efficient execution and measurable outcomes.
• Create effective scheduling that balances commercial goals with operational requirements.
• Build and maintain a flexible team structure to adapt to evolving business demands.
• Manage stock levels effectively to reduce losses and increase sales.
• Ensure compliance with health & safety, security, data protection, and company policies.
• Demonstrate Pandora’s values of dreaming, daring, caring, and delivering, fostering a positive and inclusive work environment.
• Promote a high-performance culture through coaching, feedback, and managing staff performance.
• Identify development opportunities for team members and support succession planning.
• Recruit and retain top talent to strengthen the team.

Candidate Profile

• Proven track record of improving sales, profitability, and operational excellence in a retail environment, preferably within a well-known customer-centric or desirable consumer brand.
• Experience leading, coaching, and nurturing high-achieving teams.
• Strong ability to analyze commercial data, recognize opportunities, and act decisively to enhance results.
• Skilled in translating strategic objectives into actionable store plans that meet KPIs at various levels.
• Excellent organizational, communication, and problem-solving skills.
• Adaptability to evolving business climates and priorities.
• A genuine passion for delivering superior customer experiences and fostering customer loyalty.
• A positive outlook and enthusiasm for Pandora’s products and values.

Compensation & Benefits

• Highly competitive base salary.
• Monthly bonus of 10% upon achieving sales targets, with the opportunity to earn 20% for surpassing stretch goals.
• Annual jewellery uniform allowance to personalize your look.
• Attractive employee discount on products.
• Access to an online benefits platform featuring retail, hospitality, and entertainment offers.
• Support services for health, wellbeing, finance, and legal matters through ‘Retail Trust’.
• Various parties, incentives, and gifts throughout the year.

Additional Information

Pandora values transparency and inclusivity in recruitment, and applicants are encouraged to avoid including identity-related information such as photos, marital status, or age. Reasonable accommodations for interviews can be provided upon request.

About Pandora

Pandora is recognized as the world’s largest jewellery brand, known for crafting accessible luxury jewellery from premium materials designed for self-expression. With a global presence spanning over 7,000 sales points in more than 100 countries, including over 2,800 concept stores, Pandora is headquartered in Copenhagen and employs around 39,000 people. The company is committed to sustainability, using 100% recycled silver and gold, and aims to reduce greenhouse gas emissions across its value chain by 50% by 2030. Pandora is publicly traded on the Nasdaq Copenhagen exchange and reported revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.