State Credit Manager - Nashik

Role overview

This position sits within the Credit, Risk and Compliance function and reports into the Credit function, with the Regional Credit Head as the reporting manager. The role is responsible for deeply evaluating mortgage lending proposals and highlighting business, financial, management, industry, and facility-related risks so that approval authorities can make well-informed decisions.

It plays an important part in speeding up credit decisions for mortgage products such as Loan Against Property, Lease Rental Discounting, Construction Finance, and Home Loan, while working closely with the sales team.

Job purpose

The main objective of the role is to carry out a thorough review of credit proposals and identify key risks, collateral quality, and available risk mitigants. This helps support prudent lending decisions and timely processing of mortgage business proposals.

Organization context

Aditya Birla Finance Limited (ABFL) is the lending arm of Aditya Birla Capital Limited. It is registered with the RBI as a systematically important, non-deposit-taking NBFC. As of 31-Dec-2020, the company had a pan-India footprint of 91 branches and a lending book of Rs. 45,560 crores.

ABFL serves a broad customer base including retail customers, HNIs, MSMEs, and mid-to-large corporates through both secured and unsecured lending products. Its portfolio includes retail small-ticket loans, personal loans, business loans, health and education loans, digital B2B2C and B2B2B small-ticket loans, small business secured loans, loans against property, lease rental discounting, construction finance for real estate developers, SME loans, capital markets loans against shares, supply chain finance, mid and large corporate loans, infrastructure finance loans, and wealth management services.

The company is rated AAA by India Ratings, ICRA, and CARE, with reaffirmation in 2020. It also received the ABG Business Excellence Award in 2017 (Silver) and 2015 (Bronze), along with recognition on other forums including CII.

Key responsibilities

• Review loan proposals in detail and support approval or escalation decisions at local, regional, national, or credit committee level.
• Assess borrower strength by studying credit history, business performance, market standing, financial statements, income tax returns, cash flows, repayment behaviour, average bank balances, and adherence to internal credit norms.
• Conduct personal interactions and direct investigations to gather relevant credit intelligence from the customer and other sources.
• Perform external research and seek market feedback from bankers, suppliers, and customers to validate the proposal.
• Work with legal and technical specialists to understand and mitigate property-related risks.
• Prepare credit appraisal memos for the Regional Credit Manager, clearly setting out key borrower risks for prudent decision-making.
• Ensure revenue is protected by issuing sanction letters correctly, reflecting approved deviations accurately during case assessment.
• Coordinate documentation from relationship managers and ensure complete files are handed over to MOG for disbursement, including proper mortgage creation in favour of ABFL and confirmation that the security is marketable with clear title.
• Handle high delegated credit authority, including deviations, with financial delegation up to Rs. 1.50 crores.
• Manage complex mortgage exposures including industrial, warehouse, and plot funding, as well as higher thresholds for non-income-based surrogate products.
• Track portfolio performance through structured monitoring of fundamentals, rating changes, covenant deviations, and sector conditions.
• Watch overdue accounts closely and support recovery actions where needed.
• Follow up on pending OTC and PDD documentation and critically review outstanding items for the location.
• Maintain awareness of loan covenants and sanction conditions throughout the life of the account.
• Build and maintain relationships with other financial institutions to obtain local industry references when required.
• Support delinquency management by identifying stressed accounts and helping determine timely exits where necessary.
• Ensure proposals comply with internal and external lending policies and credit norms.
• Contribute inputs for periodic revision of credit policy and support the development of new evaluation standards.
• Maintain strong documentation controls for proposal tracking and TAT monitoring.
• Prepare MIS reports and trend charts covering portfolio movement, variance, and defaults across the loan life cycle.
• Ensure end-to-end mortgage credit processes are followed as per SOPs at the local assessment level.
• Help prevent fraud by ensuring distributor network processes are properly followed.
• Continuously improve the credit approval process to align with changing business needs, customer expectations, and risk control requirements.
• Ensure accurate data capture in relevant systems for reliable MIS and business decision-making.
• Conduct training for the local credit process team and sales team on products, procedures, and legal and technical aspects.
• Address customer escalations and complaints during and after disbursement, including correspondence and coordination with legal teams.
• Lead and manage Credit Analysts and CPAs to ensure adherence to TAT, process discipline, and credit quality standards.
• Train and develop CPAs in underwriting, legal, and technical aspects, and coordinate with internal teams for structured transactions.
• Identify and recommend local vendors such as valuers, legal partners, field investigation agencies, and fraud containment agencies.
• Monitor vendor turnaround time and performance across field investigation, legal, technical valuation, and RCU-related work.
• Review vendor quality regularly and maintain awareness of their relationships with other financial institutions.

Dimensions

The source mentions the need to understand business, unit, function, and department scale, but does not provide specific workforce numbers, budgets, or geographic span for this role.

Job context and major challenges

The role operates in a high-complexity mortgage environment where risk identification, early warning monitoring, and turnaround time are all critical. The portfolio includes higher-risk products and larger thresholds than many pure residential or commercial lending setups, which makes underwriting judgement especially important.

Portfolio delinquency and stress monitoring are significant challenges. The role must balance quick processing with strong risk controls, careful documentation, compliance, vendor oversight, and close coordination across sales, collections, operations, legal, and technical teams.

Relationships

This role interacts frequently with internal and external stakeholders to support credit decision-making, disbursement, monitoring, and recovery actions.

Internal interfaces

• Head, Credit, Risk & Compliance — weekly and for management escalation support.
• Regional Credit Manager, Mortgages — daily for recommendations, reviews, and documentation audits.
• Credit Analyst / CPA — daily for portfolio reviews, shortfall tracking, and process monitoring.
• Sales team — daily for client servicing, business discussions, and operational coordination.
• Operations department — daily for mortgage creation and disbursement closure.
• Other support functions — daily for smooth business operations.

External interfaces

• Clients — daily or as required for proposal discussions, market understanding, review meetings, and collection meetings.
• Auditors, lawyers, valuers, FI agencies, and fraud containment agencies — daily or as needed for credit discussions and operational support.

Other role notes

No direct-report job purpose has been specified for this position. The source also does not provide information on vacancy count, start date, or application deadline.

Scope notes from the source

The source specifically highlights that the role has significant credit delegation and deviation authority, with financial authority up to Rs. 1.50 crores. It also mentions that the mortgage portfolio referenced had a ticket size below Rs. 25 crores and construction finance cases, with a portfolio size of INR 4,200 crores and an average ticket size of INR 3 crores. It further notes that every 10 delinquent accounts can increase delinquency by 70 basis points in the given portfolio.