Soft Play Team Member

Role Overview

As a Soft Play Team Member, you will be responsible for ensuring the play environment is safe and enjoyable for all children, supporting parents as needed, and maintaining a welcoming atmosphere. You will be part of an inclusive and lively team, with opportunities to grow your skills and experience.

About the Company

Join Hungry Horse, a place where gatherings happen regularly—from football matches to family meals, after-work drinks to pool tournaments. Alongside serving excellent food and beverages, the company prides itself on fostering community spirit and supporting causes important to customers.

Additional Information and Benefits

• Competitive salary with pension contributions.
• Training and career advancement opportunities through top-tier apprenticeship programs.
• 33% discount for employees and 15% for their family members across all company brands.
• Access to a free employee assistance program offering mental health, financial, legal, and well-being support.
• Enhanced maternity and paternity benefits designed to be family-friendly.
• Recognition as a Menopause Friendly Employer.
• Discounts of 50% for employees and 25% for family at Greene King Inns and hotels.
• Referral program offering up to £1,500 for recommending qualified candidates.
• Wagestream service allowing early access to wages.
• Retail discounts including up to 30% off at Superdrug and special deals with Three Mobile among others.

Responsibilities

• Provide customers with warm, memorable experiences during every visit.
• Manage telephone enquiries with friendliness and professionalism.
• Maintain cleanliness and organization of the play area and reception at all times.
• Create a fun, secure, and engaging environment encouraging repeat visits.
• Assist in coordinating and delivering children’s birthday parties.

Candidate Profile

• Demonstrate eagerness to learn and develop new skills.
• Possess a strong commitment to excellent customer service and a warm welcome atmosphere.
• Exhibit a positive, can-do attitude with the spirit of teamwork.
• Communicate effectively in English, both spoken and written, sufficient to perform job safely and manage allergen information.
• Be available to work varied shifts, including days, evenings, and weekends.

Inclusivity Statement

The company is dedicated to creating environments where everyone feels accepted, valued, and supported across all areas—from employees and customers to suppliers and communities.