Social Media and Marketing Virtual Assistant

About Our Company

Outsource Access supports a flourishing family-owned home services organization based in Charleston, South Carolina, that specializes in plumbing, trenchless pipelining, and residential handyman and remodeling services. We go beyond basic video editing and social media scheduling by helping our clients establish strong market authority, engage with their local communities, and boost inbound lead generation through strategic, high-quality storytelling.

Role Responsibilities

• Create compelling content by transforming raw photos and videos into engaging posts including shorts and reels across platforms such as Facebook, Instagram, TikTok, YouTube, and Google Business Profile for three different brands.
• Take full ownership of the brand narrative by managing and building the content calendar independently while designing appealing social graphics, flyers, and promotional materials using tools like Canva or Adobe, all strictly following brand guidelines.
• Cultivate local community trust through managing comments and direct messages, posting in relevant local Facebook groups, and assisting in basic SEO and backlink management related to Google Business Profile to generate organic leads.
• Coordinate outreach and logistics for local trade shows and networking events (e.g., Alignable, BNI, Chamber of Commerce), including event registration, scheduling, and communication regarding sponsorships.

Candidate Profile and Requirements

• You possess demonstrated experience in social media management, graphic design, and video editing, supported by a portfolio showcasing your work. You bring fresh ideas, professional insights, and openness to constructive feedback.
• You excel in a low-supervision setting, confidently moving from guided onboarding to independently owning marketing strategies with an ambition to evolve into a marketing supervisory role.
• You are detail-oriented and adept at managing marketing efforts for three separate brands under one ownership, adapting your content style to suit each brand’s unique voice, especially in the home services and trades sector.
• You have proficiency with Meta Business Suite, Google Workspace, and Google Business Profile management tools and can communicate primarily via WhatsApp with the business owner.
• Your home workspace includes a dependable personal computer capable of professional-grade design and video editing, a stable high-speed internet connection, and a quiet environment suitable for working during Eastern Time business hours.

Benefits Package

• Comprehensive health and wellness coverage through a leading HMO provider to ensure your medical needs are well-managed.
• Group life insurance that offers additional security and peace of mind for you and your family’s future.
• Paid leave credit to encourage you to rest and recharge without guilt, supporting work-life balance.
• All mandatory government benefits are fully taken care of promptly and accurately.
• Performance-based incentives to reward your results.
• Overtime and night differential pay for working beyond standard hours or late shifts.
• 13th month bonus pay as a recognition for your contributions throughout the year.