Social Media and Content Manager

About Flexport

Flexport is driven by a vision to enhance global trade to advance humanity. Our mission is to simplify global commerce, contributing to the progression of a $10 trillion industry with our innovative technologies and talented workforce. We serve clients ranging from startups to Fortune 500 corporations, facilitating the movement of over $19 billion worth of goods annually across 112 countries.

Amid the recent global supply chain disruptions, Flexport plays a crucial role in shaping how goods flow worldwide, supported by leading investors who trust our mission and solutions. Join us to address global challenges impacting business, society, and the environment.

Role Overview

We are seeking a Social Media and Content Marketing Manager who will be responsible for managing Flexport's daily presence across social platforms, curating engaging blog content, and producing a sought-after industry newsletter. You will personally create written content, design visuals using Canva, produce short social videos, and cultivate a network of internal and external voices to amplify our narrative.

This is a highly practical position best suited for a skilled writer who understands social media dynamics, has design sensibility, and prefers delivering results over just strategizing.

Key Responsibilities

• Manage Flexport’s owned social media platforms daily (LinkedIn, Twitter/X, YouTube, Facebook, Instagram) by planning, writing, scheduling posts, engaging audiences, and analyzing performance.
• Create and edit blog posts that simplify complex supply chain subjects into compelling, shareable content including thought leadership, customer narratives, and product news.
• Handle end-to-end production of the company newsletter – selecting stories, composing copy, and managing distribution.
• Design on-brand graphics and lightweight marketing materials using Canva.
• Edit short videos for social media by trimming clips, adding captions, and formatting them for each platform.
• Develop and maintain our influencer network by coaching internal experts and executives on social posting and fostering relationships with external creators and industry influencers.
• Monitor and report channel performance, applying insights to improve future content.

Candidate Profile and Requirements

• Minimum of five years’ experience in social media management, content marketing, or related disciplines.
• Exceptional writing ability to translate complex logistics topics into clear, engaging reads.
• Proven experience managing corporate social channels such as LinkedIn, Twitter/X, YouTube, Facebook, and Instagram.
• Good understanding of platform-specific best practices including content type, timing, and engagement strategies.
• Basic proficiency in graphic design, comfortable with creating clean and branded visuals in Canva.
• Basic video editing skills capable of producing short-form social content independently.
• Capability to juggle multiple social channels and deadlines successfully with strong ownership.
• Bonus: Experience in building influencer or creator programs or background in B2B, logistics, or technology sectors.

Compensation and Benefits

The base salary range for this role in the US is $90,000 to $114,000 USD per year, exclusive of bonuses, equity, and comprehensive benefits such as medical and dental coverage and flexible time off. Compensation is determined by role, level, location, skills, and education.

Equal Opportunity Commitment

Flexport is committed to fostering a diverse and inclusive workplace and offers employment opportunities free of discrimination based on legally protected characteristics.

Privacy Notice

Applicants' personal data is handled in accordance with applicable data protection laws like GDPR and CCPA. By applying, candidates consent to our use of personal data as detailed in our privacy policy.