Showroom Host / Receptionist (Part-time)

About the role

MSL Motor Group, a family-run business operating since 1959, is looking to add a part-time Showroom Host / Receptionist for its Dublin South location in Deansgrange, Dún Laoghaire-Rathdown, Ireland. MSL is also a sister company of Motor Distributors Limited, which serves as the exclusive importer and distributor of BYD in Ireland.

This opportunity is based in the electric mobility sector and offers exposure to a fast-growing brand with a strong sustainability focus. BYD is presented as a market-leading name across passenger vehicles, trucks, and buses, and the role is positioned as one where the team member can contribute positively to the transition toward cleaner transport.

Working hours will generally be Monday to Friday, from 9:30am to 4:30pm, although the position requires flexibility.

What the role involves

• Act as the main welcoming contact for customers who call or arrive at the showroom.
• Answer incoming calls and respond to customer questions in a courteous, professional way.
• Greet visitors, make them comfortable, and assist them throughout their time in the showroom.
• Offer refreshments to guests where appropriate.
• Direct customers to the team member best suited to handle their enquiry.
• Track showroom visits and phone enquiries in the CRM system.
• Enter, maintain, and refresh customer records in the database.
• Keep the dealership clean, organised, and presentable at all times.
• Support the team with routine administrative tasks.
• Carry out other occasional duties as needed.

What the company is looking for

• A background in customer service.
• An approachable, outgoing manner and a comfort level with engaging different types of people.
• Strong verbal and written communication skills, along with good interpersonal ability in face-to-face and telephone interactions.
• The ability to understand customer needs and respond in a way that goes beyond expectations.
• A proactive, positive, and enthusiastic mindset.
• The confidence to work independently, manage multiple tasks, and stay on top of deadlines.
• Solid administrative ability and competent IT skills.
• The ability to collaborate effectively as part of a team.
• A neat and professional appearance at all times.
• Prior experience in the motor trade is helpful but not mandatory.

How to apply

Interested applicants should send a cover letter that includes availability and salary expectations, along with a full CV.