Service Technician FRS

Role overview

Survitec is hiring a Service Technician FRS to join its Operations team in Senoko, Singapore. This is a permanent, full-time onsite position focused on servicing, installation, maintenance, and repair work carried out to agreed quality, safety, and performance standards.

Key responsibilities

• Perform installation, servicing, maintenance, and repair tasks in line with standard procedures, quality requirements, safety rules, and performance targets.
• Look for practical ways to improve processes and share ideas for controlled continuous improvement across the wider service operation.
• Handle customer interactions professionally and use strong product knowledge to respond to technical questions about service needs.
• Support specialists in setting up and testing new products or processes, and install more complex systems within the limits of training and competence, escalating when necessary.
• Carry out preventive maintenance checks and identify equipment or system issues that may require urgent repair.
• Work in accordance with Survitec policies, procedures, and applicable regulatory codes, obtaining approval from a supervisor or manager for any exceptions to mandatory processes.
• Coordinate monthly scheduling with the Service Operations Manager to support suitable manpower planning.
• Follow all health, safety, and environmental instructions, and actively reduce risks to protect people and the environment.
• Build capability through assessments, development planning, and formal or informal training, with the aim of becoming competent across multiple product lines.
• Stay current with relevant technologies, regulations, and industry best practices through ongoing learning and reading specialist material.
• Use stores requisition procedures correctly to keep stock records accurate and maintain appropriate inventory levels.
• Work with business improvement colleagues on standard toolkit adoption, problem solving, root-cause analysis, and corrective actions for process variation.
• Help create a work environment that reflects Survitec values and makes people feel respected, included, and valued.
• Contribute to a safety-first culture across the team and wider organisation.

Candidate profile

The role calls for a technician who can work independently at a fully competent level in at least one Survitec service product line. The position does not require formal management experience.

Education and experience

Candidates should have a high school education with 4 GCSEs or an equivalent qualification. Relevant job experience of 1 to 3 years is required.

Benefits

• 14 days of annual leave
• An extra day off for your birthday
• Company anniversary holiday benefit
• Health insurance coverage
• Training and professional development opportunities
• Employee assistance program
• Workplace reward and recognition scheme

About Survitec

Survitec is a global survival technology company with more than 166 years of experience protecting lives in the air, on land, and at sea through the design, manufacture, and servicing of survival solutions. The business operates in 96 countries with around 3,000 professionals supporting customers across maritime, defence and government, energy, and aerospace sectors.

Application notes

Applications must be submitted through the company’s website. Direct email applications are not accepted, and speculative CVs from recruitment agencies will not be considered. The company is an equal opportunities employer and welcomes requests for reasonable adjustments to support a fair interview experience.