Service Manager - Youth Mental Health Services in Waterford

Role Overview

Join Jigsaw, the National Centre for Youth Mental Health, as a Service Manager based in Waterford City. This full-time permanent role invites a committed leader to co-manage with the Clinical Manager, ensuring safe, effective, and impactful delivery of youth mental health services and programs. This position plays a essential role in shaping community mental health initiatives for young people.

Key Responsibilities

• Strategically plan and implement clinical services, youth mental health promotion, and youth participation activities aligned with local and national goals.
• Provide shared leadership alongside the Clinical Manager, fostering a cohesive and compassionate service culture.
• Oversee daily operations including managing the local budget, coordinating referrals, scheduling appointments, analyzing data, evaluating performance, and ensuring compliance with risk and policy standards.
• Develop and maintain strong partnerships with external stakeholders to promote the service, maintain smooth referral pathways, and ensure service integration.
• Lead youth-focused initiatives including overseeing the Youth Advocate Programme and managing community programs to increase mental health awareness and engagement.

Qualifications and Experience

• Minimum of three years managerial experience in health, social care, education, or non-profit sectors.
• Hold a bachelor’s degree or equivalent in business, health (including mental health), community development, education or social sciences, or equivalent professional experience.
• Documented success in managing teams within human service delivery settings.
• Experience in budgeting, financial management, and operational planning for small local budgets.
• Excellent interpersonal, emotional intelligence, and collaborative skills.
• Possession of a clean driving license and availability for occasional evening or weekend work.

Compensation and Benefits

• Competitive salary range from €53,722 to €78,220 based on experience.
• 25 days annual leave plus public holidays and 1.5 additional company leave days.
• Defined Contribution Pension Scheme with up to 10% employer and 5% employee contributions.
• 10% discount on health insurance.
• Financial assistance for professional development with a comprehensive annual CPD calendar.
• Flexible work arrangements alongside travel pass and bike-to-work schemes.
• The opportunity to make a direct impact on young people's mental health through your leadership.

Collaborative Leadership Approach

The Service Manager collaborates closely with the Clinical Manager to balance operational and clinical needs, fostering a culture of mutual support, shared decision-making, and ongoing service enhancement.