Service Assistant Hyundai (m/f/d)

About the company

Nord-Ostsee Automobile is part of the international Van Mossel Automotive Group, one of Europe’s most successful automotive retail groups. Together, the group combines local market strength with international expertise to help shape the mobility of the future.

With brands such as Mercedes-Benz, AMG, Aston Martin, Hyundai, smart, IVECO and other strong partners, the company offers customers a broad mobility portfolio. The focus is on excellent service, innovation and long-term customer relationships.

As an employer, the company emphasizes trust, personal responsibility and development opportunities. The goal is to create an environment where people can contribute their strengths, grow professionally and achieve success together.

Role overview

In this position, you will be the first point of contact for customers at the dealership and help ensure they feel welcome from the very first moment. Your friendly manner, strong organizational ability and service mindset will play an important role in creating a positive customer experience.

Key duties

• Welcome and look after customers at the reception area, making sure they feel well received from the start.
• Support daily service workflows, including appointment coordination, invoicing and complaints handling.
• Respond to customer questions and requests in a approachable and service-oriented way to help maintain high satisfaction.
• Work closely with service advisors to ensure customers receive professional and efficient support in day-to-day operations.

What you should bring

• Completed training as an automotive sales assistant or a similar commercial qualification.
• Ideally, some initial experience in customer contact or a service-related environment.
• A natural talent for dealing with people, along with a friendly presence, strong communication skills and excellent manners.
• A structured and dependable way of working, with the ability to stay organised even when handling several tasks at once; confidence in using IT systems.
• A cooperative mindset combined with initiative, solution-oriented thinking and openness to new tasks.
• Genuine enjoyment in delivering high-quality service and contributing to a positive customer experience every day.
• A positive attitude toward change and a willingness to see new developments as opportunities.

Benefits

• Modern, future-focused working environment with up-to-date technology and digital tools.
• Individual training, further education and clear development prospects in a growing company.
• Attractive compensation under the company’s collective agreement, plus holiday and Christmas bonuses, company pension scheme, capital-forming benefits, Corporate Benefits and exclusive employee discounts on vehicles, parts and services.
• 30 days of annual leave, plus additional leave for special life events.
• Health and wellness support, including occupational health management, wellbeing programmes, sports events, mental health coaching, bike leasing, free drinks and fresh fruit.
• Education guarantee for employees’ children.
• Structured onboarding and an onboarding day for new team members.
• Team events such as Christmas parties, barbecues and team activities, plus a collegial workplace with strong team spirit.
• Long-term prospects in a stable and successful company.

Additional information

This is a permanent employee position in the Hyundai brand area at the Schleswig, Schleswig-Holstein location. The role is classified at junior level. The starting date is 1 July 2026. The contact person for recruiting is Courteny Hartman.

Applications should be submitted with complete documents.