Senior Vice President & General Manager, Acute & Payer

Overview

This executive role leads the Acute & Payer business unit within a leading healthcare technology company. Holding full financial accountability, the leader directs strategic growth, integration, and AI-driven innovation, working remotely with required periodic visits to Mississauga or Salt Lake City offices for key events. The company delivers advanced healthcare solutions to over 30,000 providers, emphasizing AI-enhanced care coordination and decision support.

Key Responsibilities

• Lead the Acute & Payer unit as General Manager with full P&L responsibility, shaping strategic direction across Health System, Health Plan, and Convener sectors.
• Manage revenue growth and profitability targets while overseeing investments and cost controls for a business exceeding $100 million annual revenue.
• Drive commercialization of AI-enabled products, collaborating closely with Product and Engineering teams on market launch strategies.
• Promote innovation by integrating combined product offerings, leveraging customer feedback, and identifying partnership or acquisition opportunities.
• Oversee the customer journey to enhance engagement, retention, and value, ensuring product roadmaps align with customer requirements.
• Build and guide a high-performing team, establishing scalable operations, fostering a performance-driven culture, and implementing leadership development plans.

Required Qualifications

• Minimum 10 years in senior business or P&L leadership roles within healthcare SaaS environments.
• Bachelor’s degree in business, healthcare, technology, or related fields; MBA or equivalent advanced degree favored.
• Demonstrated success with full P&L accountability for businesses scaling beyond $100 million in revenue, managing EBITDA margins.
• Proven ability to integrate and cross-sell products post-acquisition to enhance organic growth.
• Experience in shaping and commercializing AI-powered or innovative technology products.
• Strong leadership skills with experience in team building, succession planning, and organizational management.
• Comprehensive knowledge of strategy, operations, go-to-market execution, and cross-functional collaboration.
• Exposure to Health System, Health Plan, or Convener markets with expertise in care coordination or decision support solutions is advantageous.
• Experience supporting M&A integrations, strategic alliances, and engaging executive stakeholders, acting as a business unit leader.

Company Benefits and Culture

• Full benefits from day one, including retirement plan matching (RRSP & 401K).
• Flexible paid time off and wellness account for lifestyle expenses.
• Parental, caregiver leaves, and support for fertility and adoption.
• Ongoing employee development programs and learning resources.
• Employee assistance programs and recognition initiatives.

Additional Information

This position offers a competitive base salary complemented by bonuses and benefits. Compensation ranges depend on skills, experience, and location, with a non-overtime eligible status. The company prioritizes equal employment opportunity without discrimination and provides accommodations throughout the hiring process. Applicants will be subject to privacy policies regarding data use, and AI tools may assist in recruitment but hiring decisions remain with human recruiters. Employees must commit to information security policies to protect sensitive information.

Travel Requirements: Although remote, periodic travel to Mississauga and/or Salt Lake City for onboarding, team meetings, and events is expected.