Senior User Experience and Market Researcher
Toronto, Ontario, Canada (Hybrid) · Contract
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- Experience
- Any
- Salary
- CAD 85 – CAD 100 / hour
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- Hybrid
- Resume
- Required to apply
Where you'll work
Job description
Position Overview
Our client seeks a contract Senior User Experience and Market Researcher with robust quantitative expertise and a strong background in the banking sector. The role will focus on enhancing in-app experiences for their personal banking division, reporting directly to the Senior UX Research Manager.
Compensation and Schedule
The hourly pay for the T4 position can reach up to $85, while the incorporated role offers up to $100 per hour. This engagement spans 6 months and is based in Toronto with a hybrid work arrangement—on-site presence expected Mondays, Wednesdays, and every alternate Friday, totaling approximately 10 days per month.
Candidate Requirements
- Expertise as a mixed-method researcher emphasizing quantitative analysis, particularly with Qualtrics, and prior experience in market research methodologies.
- Familiarity with recognized industry reports such as JD Power, eMarketer, and Forrester.
- Background in the banking industry, ideally with experience related to credit cards, rewards programs, or the cardholder journey.
- Proven experience conducting competitive benchmarking and transforming market and user experience insights into strategic product and development recommendations.
- Competence in linking customer data, market trends, and analytics to guide strategic investment and prioritize opportunities.
- Additional proficiency in light UI/UX design using Figma is a significant advantage.