Senior Travel Advisor

About Alike

Alike is a dedicated team passionate about making travel accessible and enjoyable for everyone. We empower travel content creators to share their unique travel experiences through personal studios and help travelers discover and book their ideal travel plans all in one convenient platform. Our commitment is to be a trustworthy brand providing exceptional travel experiences that create lasting memories.

Position Overview

We seek motivated individuals with a proactive approach to join our mission. While hard work is essential, honoring commitments and collaboration are highly valued. At Alike, making the right decisions often involves choosing challenging paths, reflecting our core principles.

Role Description

The Travel Advisor acts as the crucial link between customers and their next unforgettable journeys. This role involves offering expert guidance to ensure each traveler enjoys a seamless, personalized, and exciting trip. If you love travel and assisting others to experience the world, this opportunity fits you perfectly.

Primary Responsibilities

• Engage with customers to thoroughly understand their travel interests, needs, and budgets.
• Leverage online tools and resources to research and design custom travel itineraries tailored to client preferences.
• Drive profitable sales by utilizing travel expertise and customer influence; identify opportunities for up-selling and cross-selling.
• Manage bookings for accommodations, transportation, tours, and other travel requirements efficiently.
• Provide ongoing real-time support during clients' trips to ensure smooth and enjoyable experiences.
• Stay abreast of global travel trends, destination news, travel advisories, and restrictions.
• Gather and analyze traveler feedback to continually enhance our offerings.
• Collaborate closely with marketing, operations, and technical teams to relay customer insights and feedback.

Required Qualifications

• Minimum one year experience in the travel industry, specifically in travel package sales.
• Comprehensive knowledge of top travel destinations, cultures, and current trends.
• Demonstrable success in achieving or surpassing travel sales targets.
• Proficient in travel booking software and systems.
• Excellent communication skills, both verbal and written, coupled with strong negotiation abilities.
• Ability to thrive in a fast-moving environment, managing multiple responsibilities simultaneously.
• Strong problem-solving aptitude with the capacity to handle complex customer situations empathetically and professionally.

Compensation and Benefits

• Competitive salary package with benefits.
• Attractive commission structure linked to sales performance.
• Supportive and ambitious team environment fostering professional growth.