Senior Sales Manager - Real Estate Sales Administration

About the Role

Govind Reality is seeking an experienced and detail-oriented professional to join as a Senior Sales Manager specializing in real estate sales administration. Located in Raipur, Chhattisgarh, this role supports the real estate sales team by managing customer records, preparing sales documentation, coordinating with multiple departments, and ensuring seamless day-to-day operations within sales.

Key Responsibilities

• Regularly maintain and update the customer relationship management system and database.
• Prepare essential sales documents including booking forms, quotations, allotment letters, agreements, and various sales paperwork.
• Liaise with the sales team to allocate leads and follow up with customers efficiently.
• Generate and provide consistent reports on sales performance daily, weekly, and monthly.
• Track and maintain inventory regarding flats, plots, and commercial units.
• Cooperate with the accounts team to monitor payment receipts and reconcile records.
• Assist clients throughout documentation and booking formalities.
• Organize customer meetings and site visits effectively.
• Collaborate with legal, accounts, and project departments to ensure timely processing of documents.
• Respond to customer inquiries related to bookings and payments promptly and professionally.
• Manage both digital and physical archives of all sales documentation.
• Ensure the complete collection of KYC documents and customer files on schedule.
• Support management by preparing Management Information System (MIS) reports and sales analyses.
• Adhere to company standard operating procedures while maintaining strict confidentiality of customer data.

Required Qualifications & Skills

• Graduate in any field is preferred; degrees such as BBA, B.Com, or MBA are advantageous.
• Between one and three years of experience in sales administration within real estate is preferred, though freshers with strong Excel skills are welcome.
• Proficient in Microsoft Excel, Word, and Google Sheets.
• Basic familiarity with CRM software.
• Excellent communication and coordination capabilities.
• Strong organizational skills with ability to manage multiple tasks simultaneously.
• Meticulous attention to detail and accuracy.
• Capacity to perform efficiently within deadlines.
• Professional demeanor coupled with a customer-oriented attitude.

Preferred Knowledge Areas

• Customer relationship management (CRM) systems.
• Real estate sales documentation and booking processes.
• Tracking payments and maintaining MIS reports.
• Inventory management for properties.
• KYC documentation compliance.

Performance Indicators

• Accuracy and completeness of customer and sales records.
• Timeliness in preparing sales-related documents.
• Consistent and up-to-date CRM information.
• Prompt submission of MIS reports and analyses.
• Efficient collaboration with sales and accounting teams.
• Completion rates for customer documentation.
• Responsiveness in providing sales support internally.

Why Join Govind Reality?

• Be part of a rapidly expanding real estate company.
• Enjoy a professional and encouraging workplace environment.
• Explore opportunities for career advancement.
• Receive performance-based incentives to reward your efforts.
• Access opportunities to develop your skills and receive training.