Senior Quality Engineer - Duck Creek

Overview

EY is hiring a Senior Quality Engineer with hands-on experience in Duck Creek and the broader general insurance landscape. The role is based in Pune and calls for 6 to 7 years of QA experience, with an immediate joining window to 60 days. The position focuses on validating insurance products and end-to-end policy workflows across core and digital platforms.

Responsibilities

• Carry out functional, regression, integration, and end-to-end testing for general insurance lines such as motor, health, property, marine, and travel.
• Study business and regulatory inputs to design thorough test cases, scenarios, and data sets aligned with insurance operations.
• Check the policy lifecycle across new business, underwriting, endorsements, renewals, claims, and billing on PAS platforms such as Duck Creek, Guidewire, and Sapiens.
• Join requirement discussions, understand business flows, and ensure complete coverage for core and digital systems.
• Lead SIT and UAT execution, record defects, support triage discussions, and drive issues to closure on time.
• Verify IRDAI compliance requirements, underwriting controls, and audit-sensitive processes through structured test execution.
• Test integrations involving APIs, digital channels, third-party services, and internal applications.
• Maintain QA artifacts such as test cases, traceability matrices, execution summaries, and defect logs.
• Support digital improvements, customer and agent journey validation, and straight-through-processing initiatives.

Requirements

• A B.Tech or B.E. degree in Computer Science, Computer Science and Business System, Information Technology, Engineering, or a related stream.
• 6 to 7 years of experience in QA within the general insurance domain.
• Strong understanding of PAS processes including policy issuance, renewals, endorsements, underwriting, and servicing.
• Experience testing claims flows covering FNOL, assessment, adjudication, and settlement.
• Proven exposure to SIT and UAT execution, defect management, and coordination with QA and technology teams.
• Experience validating solutions hosted on GCP.
• Working knowledge of SQL for test data checks and analysis.
• Understanding of APIs, request/response validation, and tools such as Postman.
• Comfort working in Agile and Scrum environments, including sprint-based testing and requirement grooming.
• Ability to write clear test cases, acceptance criteria, and process flows.
• Exposure to digital insurance journeys, portals, and STP-driven automation initiatives.
• Strong ownership, analytical thinking, solution orientation, teamwork, and professional communication skills.
• Notice period should be immediate to 60 days.

Additional Information

This opportunity is for a senior QA profile focused on insurance platforms and quality assurance across core policy administration and customer-facing digital journeys. The role emphasizes structured testing, regulatory awareness, and collaboration across cross-functional teams.

Soft Skills

The ideal candidate should show accountability, sharp analytical thinking, a practical problem-solving mindset, and the ability to work closely with multiple stakeholders while maintaining strong documentation and quality standards.