Senior Product Specialist (B2B)

About Lebara Mobile KSA

Lebara Mobile KSA is a prominent telecommunications provider operating as a virtual network operator (MVNO) in Saudi Arabia, known for its award-winning services. The company emphasizes delivering affordable, dependable, and user-focused mobile services to help individuals stay connected globally.

Role Overview

The Senior Product Specialist plays a key role in driving the entire lifecycle of telecom and digital products. This entails identifying market opportunities, conducting comprehensive competitive analyses, crafting product strategies, and overseeing product performance to achieve commercial success. The role demands close collaboration with various teams to develop innovative solutions aligned with customer needs and business objectives.

Key Responsibilities

• Lead the end-to-end development and management of telecom and digital products including conceptualization, launch, and ongoing optimization.
• Define detailed product requirements, articulate value propositions, set pricing frameworks, and devise go-to-market strategies.
• Continuously refine the product portfolio to maintain market competitiveness and maximize profitability.
• Conduct extensive market research to understand customer demands, track industry trends, and pinpoint emerging opportunities.
• Analyze competitor products, pricing strategies, and market positioning to inform product strategy.
• Collect customer feedback and market intelligence to enhance product offerings.
• Prepare comprehensive business cases and feasibility analyses for potential new products.
• Manage product launch processes coordinating with technical, marketing, sales, and operational teams to ensure smooth deployment.
• Create product launch plans, develop documentation, prepare sales enablement resources, and organize training materials.
• Guarantee the commercial success of new products and services through effective implementation support.
• Assist sales personnel with product information, presentations, and customer engagement strategies.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Telecommunications, Information Technology, Engineering, or related disciplines.
• Proficient in both English and Arabic languages.
• Between 4 to 6 years of relevant experience in Product Management, Product Development, Product Marketing, preferably within the telecommunications sector.

Employee Benefits

• Competitive salary package.
• Comprehensive health insurance coverage for employees and eligible dependents consistent with company policy.
• Access to health club membership benefits as per company arrangements.
• Monthly mobile credit allowances.
• An inclusive and collaborative workplace culture.