Senior Product Manager, Payments

About the Role

We are seeking a Senior Product Manager specializing in payments to lead the strategy and execution of extensive payment experiences used by merchants and shoppers globally. The position is fully remote and based in Australia.

You will be responsible for a vital segment of the payments ecosystem, where stability, trust, and a seamless user experience are crucial. This role demands strategic insight combined with hands-on delivery, requiring strong ownership from the initial discovery phase through to execution.

Key Responsibilities

• Define and implement the product strategy for a critical payment segment, including setting priorities, establishing success metrics, and driving measurable outcomes.
• Enhance merchant and shopper journeys across payment processes like onboarding, checkout, refunds, disputes, payouts, reporting, and ensuring platform dependability.
• Continuously identify opportunities to minimize friction, boost product quality, decrease support needs, and increase user confidence.
• Utilize data analysis, customer feedback, support trends, and business insights to inform prioritization and make sound product decisions.
• Work closely with payment partners to optimize integrations, handle dependencies, deliver product improvements, and resolve technical and operational issues.
• Collaborate with engineering and design teams on complex problems, balancing user needs, technical feasibility, and business goals.
• Maintain stakeholder alignment through clear documentation, progress updates, risk management, and transparent decision-making.
• Produce and maintain comprehensive product documentation, including requirements, workflows, briefs, and technical discussions throughout the product lifecycle.

Requirements

• A minimum of 7 years in product management, including senior-level ownership of complex products or problem domains.
• At least 4 years of experience in payments, fintech, or related financial technology sectors, ideally managing products at scale.
• Demonstrated leadership in cross-functional initiatives with strong communication, prioritization, and execution abilities.
• Excellent product judgement and the capability to make informed decisions even with incomplete information.
• Experience building dependable, high-trust systems where reliability and user confidence are paramount.
• Ability to collaborate closely with engineers and designers, comprehending technical challenges and making balanced product tradeoffs.
• Strong analytical skills with expertise in metrics, dashboards, experimentation, and data-driven decision-making.
• Outstanding written and verbal communication skills suitable for remote and asynchronous teamwork.
• Knowledge of open-source ecosystems, commerce platforms, or related technologies is an advantage.

Compensation and Benefits

• Competitive salary ranging from $170,000 to $240,000 USD annually, adjusted and paid in local currency.
• Fully remote work setup, offering flexibility to operate from any location.
• Simple, transparent fixed-base salary without complex variable pay elements.
• Flexible open vacation policy encouraging work-life balance.
• Access to country-specific comprehensive benefits packages.
• Chance to impact large-scale payment products that serve global merchants and customers.
• Diverse, international, and collaborative team environment spanning multiple regions and cultures.
• A supportive workplace culture emphasizing autonomy, inclusion, and opportunities for professional advancement.

Additional Information

This vacancy is managed by a partner company responsible for application reviews and subsequent processes. Applications are assessed using an AI-based matching system to ensure objective and efficient review, with final hiring decisions made by the partner company internally.

Applicants consent to their personal data being processed under applicable data protection laws, including GDPR provisions, with transparency around the use of AI tools to support recruitment stages. Human judgment ultimately governs hiring outcomes.