Senior People & Culture Generalist

About Fresh Prep

Fresh Prep is a pioneering Canadian meal kit delivery service committed to promoting sustainable and convenient healthy eating. Recognized as one of the fastest-growing companies in Canada and awarded Certified B Corporation status, we pride ourselves on our innovative and impact-driven culture. Our accolades include being named BC's Top Employers 2025, featuring on The Globe and Mail's Canada's Top Growing Companies, and Deloitte’s Best Managed Companies list. Our team unites food enthusiasts, sustainability advocates, and technology innovators focused on redefining food delivery.

Who You Are

• Proactive self-starter who takes ownership of tasks from inception to completion, consistently meeting deadlines and seeking continual process enhancements.
• Team-oriented collaborator motivated by collective achievements and fostering a results-driven environment.
• Effective communicator with strong verbal and written skills, able to convey messages clearly and professionally.
• Flexible and adaptable, thriving amid change and capable of quickly shifting priorities.
• Receptive to constructive feedback, assertive in sharing perspectives, and approaches challenges strategically and empathetically.

Responsibilities

• Lead and manage end-to-end recruitment and workforce planning to develop diverse and robust teams.
• Coordinate seamless onboarding for new hires and ensure respectful, considerate offboarding processes.
• Maintain precise and up-to-date employee records within HRIS (ADP WorkforceNow).
• Serve as primary contact for employee inquiries, guidance on policies, and identify patterns to plan proactive trainings.
• Collaborate with managers on performance reviews and talent development plans.
• Provide advice to leadership and employees regarding ESA legislation, company policies, and employment standards to reduce risks.
• Build and sustain positive partnerships with People & Culture vendors while resolving system issues independently.
• Handle sensitive employee relations matters, including grievances and terminations, with discretion and professionalism.
• Manage occupational health and safety cases, coordinate return-to-work initiatives, and ensure compliance documentation is maintained.
• Conduct orientation sessions for production staff and continuously improve onboarding materials and processes.
• Plan and execute projects aimed at enhancing employee engagement and the overall team experience.
• Support company-wide events and team-building activities in partnership with colleagues.
• Drive ongoing improvements by leveraging technology to optimize workflows and increase People & Culture's value add.

Qualifications

• A seasoned People & Culture professional with at least 5 to 7 years of progressive experience in Human Resources including a minimum of 3 years in a Generalist capacity across various provinces and business units.
• Post-secondary education in Human Resources, Business Administration, Commerce, or related disciplines.
• Demonstrated expertise in multiple HR domains such as recruitment, compliance, employee relations, health and safety, performance management, and learning development.
• Deep understanding of HR principles, employment laws, and best practices for managing complex employee relations and investigations.
• Excellent organizational and analytical skills with the ability to balance and prioritize competing demands.
• Strong interpersonal skills and a natural relationship builder who collaborates effectively across all organizational levels.
• Adaptive problem solver who proactively identifies areas for improvement and contributes innovative solutions.
• Team player committed to supporting people and enabling organizational success.
• Driven to advance your HR career while making a tangible impact at Fresh Prep.

Compensation and Benefits

• Competitive salary ranging from $85,000 to $100,000 annually, dependent on experience and skills.
• Work primarily from our vibrant East Vancouver headquarters with opportunities for hybrid work after onboarding.
• Diverse and inclusive work culture where employee contributions are valued and impactful.
• Comprehensive health benefits, including medical, dental, vision, and life insurance, provided after 90 days of employment.
• Exclusive food discounts to enjoy our quality products.
• Supportive environment encouraging innovation, continuous development, and work-life balance.
• Opportunity to work for a certified B-Corporation committed to sustainable food systems.

Equal Opportunity and Inclusion

Fresh Prep is committed to diversity, equity, and inclusion. We encourage applications from candidates of all backgrounds and identities, embracing diverse perspectives to enrich our workplace and community. We welcome conversations with applicants who may not meet every listed qualification but believe they could be a strong fit.

Allergen Notice

Employees may be exposed to common allergens such as peanuts, tree nuts, and dairy in both corporate and production areas. Applicants with concerns about allergens or meat products are encouraged to communicate these during hiring.