Senior Officer - CAT - Loyalty

About the company

Axis Max Life Insurance Limited is a partnership between Axis Bank and Max Life Insurance. The organization focuses on life insurance and financial protection offerings, including term solutions, savings plans, retirement products, and investment-linked policies. It operates with a broad distribution reach and a customer-first mindset to create long-term value and security for individuals and families across India.

Role overview

This position is responsible for managing the loyalty program and supporting customer retention initiatives. The role involves working with multiple teams, tracking performance, and using market insights to improve program outcomes.

Key responsibilities

• Take ownership of the loyalty program and ensure it is run effectively.
• Create and roll out initiatives that improve customer engagement and retention.
• Work closely with teams across the business to support shared goals.
• Study market movements and competitor actions to spot growth opportunities.
• Develop strong working relationships with customers, partners, and internal stakeholders.
• Track program results and share findings along with practical suggestions for improvement.

Eligibility

This opportunity is open to any graduate.

Additional information

The employer note states that the job details, content, and availability may change. Candidates are encouraged to verify the latest information directly with the company before proceeding.