Senior Mortgage Loan Processor

About Rate

Rate is a leading retail mortgage lender in the U.S., offering a technologically advanced and smooth mortgage experience to help customers achieve homeownership and financial objectives. Founded in 2000 and headquartered in Chicago, Rate is licensed nationwide, supporting over 2 million homeowners with diverse loan options, competitive rates, and tailored service. Employing more than 5,000 staff across over 300 offices and multiple subsidiaries, Rate’s Loan Officers are acclaimed among the nation's best. Their innovative solutions, including Same Day Mortgage, the Rate App, FlashClose134;, MyAccount, and the Language Access Program, have garnered recognition from notable publications.

Role Responsibilities

• Collaborate closely with Loan Officers to deliver timely and precise support for clients ranging from first-time buyers to those refinancing, throughout the mortgage journey.
• Coordinate the scheduling and monitoring of important dates such as closings, contingencies, and loan lock deadlines.
• Evaluate loan approvals and ensure all underwriting and closing conditions are satisfied.
• Engage in continuous thorough training to become proficient in home loan products and mortgage procedures.
• Accurately assemble and forward loan documentation promptly to the Closing Department.
• Leverage advanced technology tools to manage loan pipelines and perform credit and underwriting analyses.
• Offer exemplary customer service, providing respectful and consultative support to clients.

Candidate Requirements

• Minimum of three years' recent operational experience within the residential mortgage sector, preferably with Conventional, FHA, and VA loan types.
• Proficiency in Fannie Mae’s Desktop Underwriter and Freddie Mac’s Loan Prospector software.
• Mandatory experience with Encompass mortgage software.
• Strongly preferred background in renovation and construction loans.
• Excellent interpersonal skills, positive attitude, and strong work ethic.
• Ability to handle multiple tasks simultaneously with keen attention to detail and meet deadlines in a fast-paced environment.
• Effective listening, creative problem-solving capabilities, and innovative thinking.
• A genuine passion for serving clients and building exceptional experiences.
• Strong commitment to integrity and outstanding customer service.

Equal Opportunity and Benefits

Rate is committed to equal employment opportunities regardless of age, race, gender, religion, nationality, disability status, veteran status, sexual orientation, gender identity, marital or family status, citizenship, pregnancy or any other law-protected status. Eligible employees can access a comprehensive benefits package including a 401(k) plan, various insurance options (medical, dental, vision, life, etc.), flexible spending accounts, commuter benefits, wellness programs, leave policies, and more.