Senior Manager – Business Development (FinTech & Innovation)

Role Overview

We are seeking an accomplished Senior Manager for Business Development specializing in FinTech and innovation to join a prominent financial services organization based in Dubai, UAE. This position focuses on accelerating business growth through strategic alliance cultivation, client engagement, and ecosystem partnership expansion. The ideal candidate will exhibit a strong commercial mindset coupled with deep industry insight and excellent stakeholder management capabilities.

Major Duties

• Establish and nurture strategic relationships with clients, channel partners, and pivotal stakeholders to catalyze business expansion.
• Scout, engage, and incorporate new clients and partners both locally and internationally.
• Design and implement comprehensive business development plans that align with company growth targets.
• Perform detailed market analysis and competitor benchmarking to uncover new prospects and monitor evolving industry trends.
• Assist in crafting market penetration approaches and initiatives for client acquisition.
• Oversee the full client onboarding lifecycle, ensuring coordination across departments for a flawless customer experience.
• Deliver exemplary client service through proactive relationship management and continuous support.
• Work collaboratively with various internal groups to refine operations, augment client satisfaction, and boost efficiency.
• Contribute to CRM system advancements and utilize data analytics to maximize client engagement and team productivity.
• Act as the organization's representative at relevant industry events, conferences, and networking sessions to enhance visibility and generate new business opportunities.
• Advocate the organization’s value proposition consistently and uphold a professional brand image.
• Uphold organizational compliance standards including policies, information security, and governance.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, Finance, or equivalent fields.
• Between 6 to 8 years’ experience in business development, client relationship management, or partnership roles within financial services.
• A minimum of 4 years of leadership or managerial experience.
• Comprehensive understanding of financial services, FinTech, banking, and innovation sectors.
• Proven success in building strategic partnerships and driving substantial business growth.
• Outstanding communication, negotiation, presentation skills, and relationship management.
• Strong analytical thinking, strategic planning, and problem-solving aptitude.
• Experience with CRM platforms and client engagement management.
• Proficient English language skills; Arabic proficiency is an added advantage.

Preferred Experience

• Background in Financial Services, Banking, or FinTech industries.
• Knowledge of Digital Payments, Wealth & Asset Management, or Capital Markets.
• Involvement with Financial Technology Ecosystems, Innovation Hubs, or Regulatory and Financial Free Zones.