Senior Front Office Agent (m/w/d) - H2 Hotel München Messe, Munich

About H2 Hotel München Messe

The H2 Hotel München Messe is a contemporary 3-star hotel boasting 205 rooms and is part of the Revo Hospitality Group. Situated directly opposite the Munich trade fair grounds with quick access to the city center, it offers a dynamic workplace in a city renowned for its international character, economic strength, and Bavarian lifestyle.

Working in this hotel means serving business travelers, trade fair visitors, and tourists who value a prime location, modern comforts, and warm hospitality. Whether at the front desk, breakfast service, or housekeeping, the team guarantees a smooth and pleasant stay through professionalism, friendliness, and reliability.

The hotel features a rich breakfast buffet, an on-site restaurant offering international cuisine, and a bar that provides a relaxed atmosphere for evening socializing. As part of the Revo Hospitality Group, the hotel blends Munich's global flair with a modern working environment, where service quality, teamwork, and hospitality are central daily values.

Key Responsibilities

• Welcoming and assisting guests as the initial contact at the reception.
• Ensuring seamless operations from check-in to check-out.
• Coordinating and communicating with all departments to optimize guest care.
• Managing cash operations and precise billing at the front office.
• Attending to individual guest requests diligently and with a service-oriented attitude.

Candidate Profile

• Completed training in hospitality or entry-level with enthusiasm for guest service.
• Strong service orientation with the ability to make guests feel genuinely welcome.
• Good command of English, both spoken and written, for daily communication with international visitors.
• Excellent organizational skills and the capability to juggle multiple tasks even in high-pressure situations.

Employee Benefits

• Permanent employment contract offering security and stable planning from day one.
• Growing vacation entitlement linked to duration of employment.
• An additional paid day off during your birthday month.
• Continuous personal and professional development through the in-house academy.
• Employee discounts available for family and friends across all group hotels.
• Commuter allowance to support your daily travel expenses.
• Exclusive discounts on fashion, technology, events, and more through partner networks.