Senior Education Counsellor - Medical Education

Role Summary

We are seeking a dedicated Senior Education Counsellor specializing in Medical Education to assist aspiring medical students and their families with admissions to medical programs such as MBBS, BDS, MD/MS, and allied health courses in India and overseas. This job involves direct communication through both face-to-face and digital channels, managing leads, and providing complete support throughout the admission journey.

Primary Duties

• Advise students and parents on suitable medical courses and institutions based on academic profiles, NEET scores, budgets, and preferences.
• Conduct counselling sessions in person at the office and remotely via telephone, WhatsApp, or video conferencing.
• Clarify eligibility requirements, fee details, admission timelines, and guidelines from regulatory bodies like the NMC.
• Handle outbound cold and warm calls to prospective students and parents, along with managing inbound inquiries professionally and scheduling counselling appointments.
• Keep detailed records of interactions, follow-ups, and communication in CRM systems or spreadsheets for tracking purposes.
• Assist students with completing admission application forms, documentation, and meeting submission deadlines.
• Coordinate with internal teams, educational institutions, and partners to obtain offer letters and confirm admissions.
• Guide students regarding visa processes, medical testing, and travel arrangements as necessary.
• Foster trust through honest counselling addressing parental concerns about safety, education quality, degree recognition, and career opportunities.
• Meet monthly and seasonal admission goals and report on progress regularly.
• Engage in ongoing professional development via training sessions, counselling workshops, and recruitment events.

Required Qualifications and Skills

• A graduate degree in any field; candidates with backgrounds in Education, Science, or Healthcare are preferred.
• Experience in education counselling or medical admissions is advantageous.
• Proficient communication skills in English and regional languages such as Kannada, Telugu, Tamil, and Hindi.
• Comfortable with sales-driven activities including cold calling and lead management.
• Ability to demystify complex processes in an empathetic and understandable manner.
• Familiarity with basic computer software including MS Excel, CRM tools, WhatsApp, and email platforms.

Compensation

The monthly salary for this position ranges between 15,000 and 60,000 INR.

Location

This full-time role is based in Marathahalli, Bangalore with onsite working requirements.