Senior Director, Office of the CIO

About the Role

MSR Technology Group, a company honored on the Inc. 500/5000 list for seven consecutive years, is urgently seeking a Senior Director or Director for the Office of the CIO in Troy, Michigan. This long-term contract position reports directly to the Chief Information Officer and involves strategic leadership of key IT operational functions.

Key Responsibilities

• Oversee the IT operating rhythm, including executive reporting, dashboards, performance metrics, and materials prepared for board review.
• Direct the Project Management Office (PMO) and IT portfolio management to ensure projects meet their scope, deadlines, and budgets.
• Manage IT financial operations such as budgeting, forecasting, accruals, capital expenditure oversight, and liaison with Corporate Finance.
• Lead IT procurement activities and vendor contract administration, focusing on favorable terms and spending governance.
• Develop and enforce IT governance policies, standards, decision rights, and escalation procedures.
• Coordinate IT workforce planning and collaborate with Human Resources throughout the IT department.
• Provide strategic support to the CIO through executive engagement and external communications.
• Handle IT audit and Sarbanes-Oxley (SOX) evidence requests in coordination with Security and Controls teams.
• Recruit, manage, and develop the Office of the CIO team, including performance and skill enhancement.
• Participate in IT leadership decisions relating to strategy, priorities, and resource distribution.

Required Qualifications

• Bachelor's degree in Business, Information Technology, Finance, or a related discipline.
• At least 10 years of progressively responsible experience in IT operations leadership, PMO management, IT financial oversight, or Chief of Staff positions.
• Proven track record establishing or transforming IT governance structures and operational cadence at scale.
• Experience managing PMO functions over portfolios exceeding $25 million with multiple concurrent strategic projects.
• Practical expertise in IT financial planning, budgeting, accruals, and capital expenditure management.
• Strong collaboration history with CIO, CFO, business unit heads, and external auditors.
• Experience working within a publicly traded company environment.

Preferred Qualifications

• Advanced degree such as an MBA is highly preferred.
• Combined experience in management consulting and internal IT operations leadership.
• Familiarity with Technology Business Management (TBM) frameworks and IT cost chargeback methodologies.
• Experience leading IT procurement and negotiating major vendor contracts.
• Relevant certifications such as PMP, PgMP, or equivalent program management credentials.

Skills and Competencies

• Strong operational discipline to run transparent, measurable functions.
• Financial acumen with the ability to engage in CFO-level budget discussions.
• Effective influence skills to collaborate with other functional leaders without direct authority.
• Exceptional communication skills to convey complex IT topics into clear executive-level narratives.
• Expertise in designing repeatable processes, governance frameworks, and operating rhythms.
• Strategic thinker with rigorous execution capabilities.

Success Indicators

• Consistent delivery of IT projects within agreed scope, timeline, and budget.
• Transparent and accurate IT budget tracking with no unexpected financial issues.
• Vendor contracts are up to date with terms favorable to the organization and well-defined obligations.
• Timely and accurate responses to audit and SOX evidence requests.
• Regular and trusted publication of IT operational metrics to the executive team.

Additional Information

This position offers the rare opportunity to create and shape a newly established Office of the CIO function from the ground up within a well-established organization.