Senior Director, IT Infrastructure and Operations

Role overview

This is a senior leadership opportunity for a United States-based professional to shape and run the infrastructure and operations backbone of a global, fast-scaling technology business. The position focuses on building and executing an enterprise infrastructure roadmap that supports secure, resilient, and highly available services. It combines long-range strategy with direct operational ownership, including modernization of older environments and expansion of cloud-oriented architecture. The role also partners closely with executive leaders to align technology investments with business goals and future growth.

The hiring process for this position is handled by a partner company. Applications and subsequent steps are managed by that partner.

Key responsibilities

• Set the worldwide IT infrastructure and operations direction so it supports enterprise priorities and broader transformation objectives.
• Lead a distributed organization covering infrastructure, cloud platforms, networking, data centers, and end-user computing.
• Advance cloud migration and modernization efforts across AWS, Azure, or GCP, including optimization and architecture improvements.
• Maintain dependable, secure, and scalable infrastructure services across global environments.
• Direct ITIL-based service management practices such as incident, problem, change, and release management to strengthen reliability and performance.
• Promote automation, DevOps methods, and infrastructure-as-code to improve speed, scale, and operational resilience.
• Work with security and engineering leaders to improve cybersecurity, compliance, and overall risk posture.
• Own disaster recovery and business continuity planning, along with broader enterprise resilience initiatives.
• Advise senior executives on infrastructure investments, priorities, risks, and long-term operating needs.
• Manage vendor strategy, contract oversight, and infrastructure cost-efficiency efforts.

Requirements

• 12 to 15+ years of experience in IT infrastructure, operations, or enterprise technology leadership.
• 7 to 10+ years of experience managing global teams, including managers and senior technical leaders.
• Strong command of enterprise infrastructure, cloud platforms, networking, systems architecture, and ITIL-based operations.
• Demonstrated success leading large-scale cloud transformation and modernization programs.
• Confident executive presence with the ability to influence senior leaders and cross-functional stakeholders.
• Experience handling substantial infrastructure budgets, vendor ecosystems, and cost-optimization programs.
• Solid knowledge of security, compliance, disaster recovery, and enterprise risk management.
• Ability to make sound decisions in complex, high-pressure, and rapidly changing environments.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline; a master’s degree is preferred.
• ITIL, AWS/Azure, CISSP, or TOGAF certifications are a strong advantage.

Benefits

• Competitive executive-level pay aligned with experience and U.S. market benchmarks.
• Medical, dental, and vision coverage.
• 401(k) plan with employer contribution.
• Paid time off and company holidays.
• Flexible remote or hybrid work options depending on role needs.
• Opportunity to lead enterprise-scale transformation work with meaningful business impact.
• Exposure to global teams and executive cross-functional collaboration.
• Support for professional development, including training and certification opportunities.

Additional information

This role is intended for candidates located in the United States. The organization uses an AI-supported matching process to help review applications in a fair and efficient way. Qualified profiles are shortlisted and shared with the hiring company, while the partner company handles interviews, assessments, and final hiring decisions.

Privacy notice

By applying, candidates agree that their personal information may be processed to evaluate suitability for the role and shared with the employer as part of the recruitment process. The data handling is based on legitimate interest and pre-contractual measures under applicable privacy laws, including GDPR. Applicants may request access, correction, deletion, or objection rights where applicable. Artificial intelligence may also be used to assist with resume review, application analysis, and verification signals, but final hiring decisions remain human-led.