Senior Director, Compliance

About GoFundMe

GoFundMe is a mission-driven platform that helps people support one another through crowdfunding and nonprofit fundraising. Since 2010, its community has raised more than $40 billion. In 2025, the company introduced GoFundMe Pro to provide nonprofits with more advanced fundraising capabilities and support. The organization aims to become the most helpful place in the world.

Role Overview

GoFundMe is looking for a Senior Director, Compliance to act as the named Canadian AML Compliance Officer (CAMLO) and to take on other officer responsibilities required under the PCMLTFA, AMLR, and related regulatory regimes. Reporting to the VP, Trust, Safety, & Compliance, this leader will own and expand the company’s second-line compliance program across its highest-priority risk areas: financial crime, payments, and content moderation.

This is a highly visible leadership position for a seasoned compliance professional who can both lead a team and contribute deep technical expertise. The role is responsible for shaping GoFundMe’s global financial and content compliance strategy and serving as a key contact for regulators, law enforcement, and outside counsel. You will work closely with Trust & Safety, Legal, Payments, Product, and Finance to help the company meet regulatory expectations as it grows globally.

Financial Crime and AML Compliance

• Direct the second line of defense by defining global risk frameworks, turning complex legal requirements into practical policies, and overseeing the first line.
• Build, refine, and continuously strengthen the global AML and financial crime compliance framework, including policies, procedures, and controls.
• Serve in the named Canadian AML Compliance Officer role, along with any other compliance officer positions needed under applicable international, federal, or state rules.
• Maintain and advance Canadian AML/ATF program obligations under the PCMLTFA, PCMLTFR, and FINTRAC guidance, including MSB/FMSB registration, governance, training, recordkeeping, reporting, risk assessment, and effectiveness review readiness.
• Extend equivalent AML/ATF controls to other relevant jurisdictions, including France, TRACFIN, and the broader EU framework.
• Own the design, implementation, and ongoing improvement of transaction monitoring and its governance, with attention to new typologies in crowdfunding and payments.
• Manage the SAR and STR filing process so submissions are accurate, timely, appropriately escalated, and filed within required deadlines.
• Strengthen risk-based KYC/KYB, due diligence, and monitoring standards for activity on the crowdfunding platform.
• Oversee AML and financial crime dependencies involving payment processors, vendors, and other third parties, including data access, control evidence, escalation channels, oversight, and exam support.
• Work with Trust & Safety and Payments to evaluate financial crime risk and integrate compliance requirements into operating workflows.
• Convert global financial crime regulatory obligations into clear requirements for Trust & Safety and Product teams.
• Track global financial crime regulatory changes and advise the business on potential impact.
• Lead cross-functional work for required regulatory submissions, including registrations, renewals, and periodic filings, ensuring deadlines are met.

Content Moderation Compliance

• Monitor and interpret changing regulatory obligations tied to content moderation, including the EU Digital Services Act, developing US state and federal frameworks, and other applicable global rules.
• Translate those requirements into operational compliance actions for Trust & Safety and Product.
• Oversee transparency reporting and risk assessment obligations to ensure timely completion.

Fundraising Law and Charitable Compliance

• Own the compliance strategy for state charitable solicitation rules, fundraising disclosure requirements, and related obligations across US jurisdictions.
• Coordinate cross-functional efforts to preserve state registrations, exemptions, and mandatory filings.
• Keep track of legal developments in charitable fundraising and communicate potential obligations relevant to GoFundMe as a fundraising platform.

Program Governance and Risk Readiness

• Design, implement, and maintain a global risk assessment framework aligned to current and expected regulatory exposure, with a strong focus on financial crime.
• Lead preparedness efforts such as scenario planning and tabletop exercises to test readiness for regulatory audits.
• Create and maintain strong governance, quality assurance, issue management, remediation, and exam-readiness processes for AML and financial crime controls, including monitoring, SAR/STR decisions, sanctions or listed property escalation, management reporting, and proof of operating effectiveness.
• Own compliance training and awareness programs for relevant teams.

Regulatory Engagement and External Affairs

• Act as the company’s primary contact for regulators, law enforcement, and legislative staff on compliance matters, including exams, inquiries, and voluntary outreach.
• Develop and sustain constructive relationships with regulatory counterparts across state, federal, and international levels, working in coordination with the Public Policy & Advocacy team.
• Represent the company’s expertise in industry forums, coalitions, and working groups focused on payments and financial crime.

Experience and Qualifications

The ideal candidate brings 12 to 15 years of compliance experience, with substantial time spent in payments, fintech, financial services, or a highly regulated technology environment, and direct ownership or management of a regulated AML program. You should have deep expertise in AML, BSA/ATF, and financial crime across multiple jurisdictions, including hands-on work with FINTRAC and TRACFIN, plus familiarity with FinCEN and FFIEC examination expectations and SAR/STR reporting.

Strong working knowledge of Canadian AML/ATF rules under the PCMLTFA, PCMLTFR, and FINTRAC guidance is required, including the full compliance program, registration, KYC/KYB, record keeping, reporting, risk assessment, training, and effectiveness review requirements. Experience running a financial crime program across multiple regulatory regimes and adapting controls as a business expands into new markets is important.

The role also calls for experience serving as a named compliance officer such as CAMLO, BSA Officer, or an equivalent position, along with the regulatory accountability that comes with it. You should be comfortable building strategic relationships with regulators and engaging directly with them at the executive level on examinations, inquiries, and proactive outreach. Excellent written and verbal communication skills are essential, as is the ability to represent the company credibly to outside audiences.

Additional expectations include a strong ability to influence executive leadership, including the C-suite, and to drive alignment across functions on complex compliance strategies. GoFundMe also seeks someone with a track record of building or substantially redesigning compliance programs in fast-moving or complex marketplace environments, and someone who aligns with the company’s values: impatient to be great, find a way, earn trust every day, and fueled by purpose.

Preferred Qualifications

• Bachelor’s degree or equivalent practical experience.
• Familiarity with content moderation compliance frameworks such as the DSA, CSAM reporting obligations, or similar standards.
• Experience with charitable fundraising law or multi-state solicitation compliance.
• JD, CAMS, CRCM, or a similar credential is preferred, but not required when balanced by strong hands-on experience.

Benefits and Perks

• Opportunity to contribute to a mission-driven company making a positive difference in millions of lives.
• Work with a diverse, passionate, and talented team in a fast-paced, innovative environment.
• A collaborative culture that values teamwork and celebrates shared success.
• Competitive compensation and comprehensive healthcare coverage.
• Financial support for hybrid work and family planning, plus generous parental leave, flexible time off, and mental health and wellness resources.
• Learning, development, and recognition programs to support growth.
• Commitment to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Volunteer opportunities through the company’s community engagement program.

Additional Information

GoFundMe is an equal opportunity employer and welcomes candidates from all backgrounds and experiences. The company does not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, physical or mental disability, or military or veteran status.

The annual U.S. salary range for this full-time position is $253,000 to $380,000. The company also offers equity and other benefits, including healthcare, dental, vision, life insurance, and a 401(k) savings plan. Pay may also vary based on location and other factors such as skills, experience, education, or training, and geolocation differentials may increase compensation depending on where the role is performed.

If you need a reasonable accommodation for the application or interview process, the company provides an accommodation form. GoFundMe also includes a Global Data Privacy Notice for job candidates, explaining how applicant data may be processed under GDPR or certain US privacy laws.

Additional company information mentions GoFundMe.org, the independent public charity partner, the annual “Year in Help” report, and the company Newsroom. A notice for applicants for jobs located in NYC or remote jobs associated with the NYC office explains that Metaview is used in parts of the hiring process as an automated employment decision tool in certain cases, with final hiring decisions made by GoFundMe employees. The tool began use on March 10, 2026 and was independently audited.