Senior Customer Support Associate - International Voice Process
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 300,000 – INR 400,000 / year
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- 12th pass
- Eligibility
- Candidates who can speak fluent English, are immediate joiners, and are based within 20 km of Sector 5, Kolkata can apply. Freshers are eligible, and graduation is not compulsory.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
The hiring team is looking for a Senior Customer Support Associate for an international customer support process based in Kolkata. This is a night-shift, work-from-office opportunity for candidates with strong English communication skills and the ability to join immediately.
Work schedule and location
- Work mode: office-based only
- Shift: complete night shift
- Working days: 5 days a week, with 2 weekly off days
- Location: Kolkata
- Eligible radius: candidates living within 20 km of Sector 5 only
- Immediate joiners are required
Candidate profile
- Applicants must speak and understand English fluently.
- Excellent English communication is mandatory.
- Age limit: up to 40 years.
- Freshers are welcome to apply.
- Graduation is not mandatory, although graduates may also apply.
- Minimum qualification mentioned: 12th pass.
Responsibilities
- Handle international customer support interactions in a voice-based environment.
- Communicate with customers in clear, professional English.
- Support customer queries and deliver a good customer experience.
- Use basic computer knowledge and typing skills as part of the role.
Benefits
- Cab facility
- Medical insurance
- ESIC
- Provident Fund
Application details
Interested candidates are expected to send their CV to HR Sneha at 8981509748.