Senior Business Analyst

About the Role

KPMG New Zealand is seeking a Senior Business Analyst to help drive strategic change and deliver measurable business value. This position plays an important part in a broad range of AI-focused initiatives and requires strong analytical judgement, sound business thinking, and close collaboration across teams. The main objective is to turn AI adoption into practical improvements that strengthen performance and support long-term growth.

Key Responsibilities

• Assess and map complex business processes, then identify opportunities for meaningful improvement.
• Gather and shape requirements through advanced facilitation methods so that different stakeholders stay aligned.
• Work closely with technical teams, including developers, to convert business needs into workable solutions and spot issues early enough to avoid delivery risks.
• Support solution design, user testing, training, and adoption activities so they stay connected to business objectives.
• Keep all stakeholder groups updated with clear, consistent communication on progress, expectations, and outcomes.
• Assist with strategic work such as business case development, impact assessment, and change planning.
• Encourage continuous improvement and help strengthen business analysis practice through guidance, coaching, and leadership.

Requirements

• At least 5 years of experience in a comparable business analysis role.
• Ability to work independently in a fast-moving, high-performing environment while showing initiative, accuracy, accountability, and comfort with ambiguity and complexity.
• Strong analytical capability combined with creative problem-solving skills.
• Solid understanding of software delivery and technology implementation; exposure to Azure, Power Platform, Jira, DevOps, ServiceNow, and SQL is highly desirable.
• Experience supporting AI adoption work, preferably in a professional services setting, would be an advantage.
• Excellent communication skills and the ability to build durable stakeholder relationships.
• A strong interest in helping the organisation grow and contributing positively to the wider industry.

Additional Information

KPMG describes itself as one of the world’s most trusted and respected professional services firms. The organisation’s purpose is to help fuel prosperity for all New Zealanders, and its work is guided by the values of Integrity, Courage, Excellence, Together, and For Better.

The recruitment for this position is being handled directly by KPMG’s Talent Acquisition team. The firm notes that preferred agency partners will only be contacted if external recruitment support is required.

KPMG also states that it welcomes applicants from diverse backgrounds, including people with disabilities, neurodivergent candidates, and individuals with mental health or chronic health conditions. If accessibility barriers exist during the hiring process or support is needed to take part fairly, candidates can contact Emma for assistance.

Benefits and Culture

• Access to the firm’s annual incentive programme.
• Opportunities for local and international secondments.
• Hybrid working arrangements across office, client, and home hubs, with flexibility based on individual needs and preferences.
• The option to work from overseas and extend time with family and friends outside New Zealand.
• Flexible leave choices, including the option to buy extra annual leave.
• Gender-neutral parental support, including 18 weeks of fully paid parental leave for all new parents.
• Paid membership to a professional association of your choice.
• Digital learning and accreditation opportunities through Microsoft and LinkedIn Learning, supported by customised learning pathways.
• Access to discounts and special offers across insurance, banking, lifestyle, and other services.
• Opportunities to join inclusion, diversity, and equity networks such as Kiwa, Pride, Ethnicity, Accessibility, and Wahine.
• Opportunities to take part in Green Team activities focused on reducing environmental impact and reaching carbon zero by 2030.
• Access to local social clubs and events covering social, sporting, cultural, family, and fundraising activities.
• Paid time off for volunteering and citizenship-related activities.
• Health and wellness support including free flu vaccinations, subsidised sporting events, confidential counselling, an additional 5 days of wellbeing leave, and access to a wellbeing portal with advice and resources.

Equal Opportunity

KPMG says that diversity of background and experience helps strengthen relationships and create meaningful benefits for employees, clients, and communities. The organisation aims to be an employer of choice for everyone, regardless of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation, or disability.

Location

Auckland, Auckland, New Zealand.