Senior Business Analyst

Role Overview

This 12-month fixed-term position as a Senior Business Analyst involves collaborating closely with operational leaders, subject matter experts, project teams, and digital specialists to diagnose challenges, unveil opportunities, and generate value through technology and process enhancement.

Key Responsibilities

• Establish and maintain strong relationships with business stakeholders to act as a trusted consultant.
• Lead comprehensive business analysis activities from initial discovery through to solution delivery.
• Facilitate workshops, user design sessions, and stakeholder engagement events.
• Evaluate business processes to identify possibilities for improvement, automation, and innovation.
• Document and manage business requirements, user stories, and process maps effectively.
• Perform gap analyses, impact assessments, and cost-benefit evaluations.
• Draft business cases and strategic recommendations to assist decision-making.
• Assist with backlog prioritization, roadmap planning, and aligning deliveries.
• Leverage emerging technologies, including AI tools, to optimize work processes and delivery management.
• Coordinate user acceptance testing and contribute to successful implementations.
• Act as a conduit between operational, project, and digital delivery teams.
• Provide mentorship and coaching to Business Analysts, fostering skill development throughout the organisation.
• Promote continuous improvement and adherence to best practice business analysis methodologies.

Candidate Profile

The ideal candidate is inherently inquisitive, analytical, and passionate about understanding operational dynamics. They thrive in facilitating discussions and translating complex issues into practical, actionable solutions.

• Bachelor’s degree in Business, Information Systems, Computer Science, or equivalent experience.
• Minimum five years of experience in business analysis, digital transformation, or process improvement.
• Expertise in gathering and documenting business and system requirements.
• Proficient in business process analysis and design, preferably with LEAN methodology experience.
• Strong skills in workshop facilitation and stakeholder engagement at all organizational levels.
• Good understanding of Agile methodologies and product delivery frameworks.
• Experience supporting testing, training, and change management activities.
• Excellent communication, facilitation, and relationship-building skills.
• Capability to influence decisions, challenge perspectives, and drive positive outcomes.
• Curiosity and practical knowledge in applying AI and emerging digital tools for productivity enhancement.

Preferred Personal Attributes

• Outgoing and engaging communicator.
• Collaborative with diverse stakeholder groups.
• Energetic, proactive, and positive mindset.
• Comfortable navigating ambiguity and clarifying complex issues.
• Accepting of change and enthusiastic about new work approaches involving AI.
• Enjoys mentoring and knowledge sharing.
• Team-oriented with ability to build trusted relationships across functions.

Benefits

• Opportunity to contribute meaningfully to communities across Aotearoa in a stable sector.
• People-first culture emphasizing safety, inclusion, and wellbeing supported by EAP and peer networks.
• Competitive and fair pay with options for additional leave and increased employer KiwiSaver contributions.
• Life insurance and health prevention programs.
• Access to discounted group medical cover and fitness perks.
• Discounts on fuel and retail purchases.
• Continuous learning and professional growth with clear career pathways.
• Family-friendly, inclusive workplace promoting authenticity and value.

Company Background

Northpower, with strong regional roots and national presence, operates electricity and fibre networks across Whangārei and Kaipara, serving over 60,000 customers. The company also runs one of New Zealand’s largest multi-utility contracting businesses, delivering electricity, fibre, renewables, transmission, and energy services with a workforce exceeding 1,400 spanning 16 locations.

Application Details

If you seek meaningful work with tangible community impact and career growth, Northpower encourages applications from diverse backgrounds and is committed to an inclusive, respectful environment.

Pre-employment checks include criminal history, drug and alcohol testing, and health assessments. Only candidates with legal working rights in New Zealand will be considered.