Senior Account Manager - National Sales

Role Summary

DIRECTV is hiring a Senior Account Manager to oversee and expand the National Account customer base by driving revenue growth and activating new client locations. The role entails collaborating closely with clients' internal corporate teams to deliver tailored entertainment solutions that align with their business goals. You will demonstrate the value of DIRECTV's offerings, create solution designs, secure stakeholder alignment, and execute implementations with internal cross-functional teams while maintaining clear communication.

Key Responsibilities

• Manage and develop over 30 National Accounts through full client lifecycle management.
• Handle clients ranging from Fortune 100 to medium and small businesses with 25 or more locations.
• Build relationships across multiple organizational levels including executives, supply chain, procurement, operations, marketing, construction, and IT.
• Achieve revenue growth and activate new locations in line with targets.
• Collaborate with internal teams to address customer needs efficiently.
• Oversee contract management and renewals.
• Provide technical direction for DIRECTV systems in client locations.
• Lead project management for installations and upgrades.
• Conduct reporting and analytics on account performance.
• Integrate multi-channel partnerships including dealers, service and telco partners, and ATT Business Sales.
• Continuously improve processes within existing models to drive results.
• Act as the industry expert to understand both client and DIRECTV businesses thoroughly.

Qualifications & Skills

• Proven experience in sales, project management, and customer lifecycle enhancements with national or Fortune 500 clients.
• Strategic thinker with creative problem-solving and action orientation.
• Detail-focused implementation and project management skills.
• Blend of strategic sales, marketing insight, and technical knowledge.
• Competence in designing installations from simple to complex and preparing scopes of work and process documents.
• History of meeting revenue and activation targets through consultative sales of outcome-driven entertainment solutions.
• Capability to devise account strategies, forecasts, and business plans integrating evolving DIRECTV technology.
• Strong relationship management across client organizations.
• Experience managing pricing models and margins per contract and project.
• Analytical skills to provide segmentation data and support market strategies.
• Ability to oversee strategic partnerships with industry consultants and organizations.
• Experience collaborating internally for project and process management.
• Knowledge of national account seasonal sports pricing, including NFL Sunday Ticket.
• Team-oriented with positive contribution mindset.

Other Requirements

• Bachelor's degree preferred.
• 3 to 5 years of sales experience required; 5 to 8 years preferred, with consistent quota attainment.
• Passion for success, teamwork, and strong ethical standards.
• Exceptional communication skills to engage all management levels.
• Proven relationship building with clients, vendors, and partners.
• Strong analytical abilities and meticulous attention to detail.
• Proficient in Microsoft Excel and PowerPoint.
• Competence in budget management and financial forecasting.
• Ability to make independent decisions on complex issues.
• Strong project management expertise.
• Industry experience advantageous but not mandatory.

Additional Information

• Role requires background check due to access to proprietary customer data. Applicants with arrest/conviction records will be considered per local laws.
• Travel between 30% and 50% is expected.
• This is a remote position available anywhere in the contiguous United States.
• Salary ranges from $83,391 to $151,421 based on location within US Labor Market Zones, skills, experience, and education.
• Base pay varies by location zone with four tiers (N1 to N4) ranging from $83,391 to $151,421 annually.
• Salary figures exclude bonuses and benefits which contribute to total compensation.
• Compliance with Fair Chance Ordinance and notices about use of automated hiring tools apply.