Senior Account Manager - Enterprise Asset Management

Job Location and Workplace

The position is based in Khobar City, Saudi Arabia, with a remote work setup.

Role Summary

We are looking for a motivated Senior Account Manager to lead and expand strategic partnerships within our Enterprise Asset Management (EAM) sector. This position demands profound expertise in asset management software such as IBM Maximo and SAP EAM, exceptional client engagement capabilities, and a consultative approach to sales. Collaboration with internal delivery teams and client representatives is essential to maximize value and drive growth.

Key Responsibilities

• Manage and grow the EAM and Asset Performance Management (APM) business specifically in the KSA and Bahrain regions.
• Serve as the main liaison for both new and existing clients.
• Gain in-depth understanding of client business goals and tailor EAM solutions accordingly.
• Enhance customer satisfaction through strategic account planning, relationship cultivation, and ongoing improvement measures.
• Identify opportunities for upselling and cross-selling within current accounts.
• Track and communicate account performance, customer status, and revenue projections.
• Advise clients on asset lifecycle management best practices, maintenance methodologies, and regulatory compliance.

Qualifications and Experience

• Bachelor’s degree in engineering, Information Technology, or a closely related discipline.
• A minimum of 10 years’ experience in account management with at least five years focused on EAM/APM or similar enterprise software.
• Familiarity with EAM systems like Hexagon EAM, IBM Maximo, and SAP EAM.
• Proven track record in acquiring new accounts and meeting revenue targets.
• Excellent presentation, negotiation, and stakeholder engagement abilities.
• Willingness to travel as necessary.

Preferred Expertise

• Industry-specific knowledge covering Utilities, Manufacturing, Transportation, Oil & Gas, Facilities Management, Public Sector, Mining & Metals, Pharmaceuticals, and Life Sciences.
• Insight into IoT technologies, predictive maintenance, and digital transformation trends.
• Experience handling contract management and renewals within both SaaS and license-based frameworks.

About the Company

Our company delivers essential software enabling organizations to make strategic decisions throughout all asset lifecycle phases—from design through protection—where performance and safety are imperative. By converting elaborate operational data into actionable intelligence, we provide expertise and enterprise-scale insights that bolster performance, resilience, and incident response.

Company Values and Culture

We believe in wholeheartedly supporting our people to unlock potential and foster innovation. Diversity and inclusion are fundamental to our success; we welcome individuals from all backgrounds and are committed to equality, fairness, and a respectful workplace environment where every employee feels valued and encouraged to be authentic.