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Sales Trainer - Credit Cards
Mumbai, Maharashtra, India · Full Time
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- Experience
- 2–5 yrs
- Salary
- INR 30,000 – INR 42,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Open to candidates with relevant sales training experience in banking or credit card industries, fluent in English and Hindi, and possessing at minimum a graduate degree.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
We are looking for an experienced Sales Trainer specializing in Credit Cards to join our team in Mumbai, covering locations such as Vashi, Thane, and Borivali. The ideal candidate will have 2 to 5 years of experience in sales training, preferably within banking, financial services, or credit card sectors. Experience with SBI Cards or a comparable financial institution is highly desirable.
Key Responsibilities
- Conduct induction sessions and refresher trainings for both new hires and existing sales employees.
- Provide comprehensive product training on credit cards, including features, benefits, eligibility criteria, documentation requirements, and compliance standards.
- Train sales teams on effective objection handling, crafting persuasive sales pitches, enhancing customer engagement, and closing deals successfully.
- Offer hands-on coaching to field sales executives via on-the-job training and branch visits.
- Monitor sales performance metrics to identify gaps and determine necessary training interventions.
- Organize role-play exercises, conduct assessments, and manage certification programs to ensure skill development.
- Maintain accurate training records, manage attendance logs, and prepare MIS reports.
- Collaborate closely with Sales Managers and Team Leaders to boost team productivity and achieve sales targets.
- Ensure all training activities comply with relevant company policies and regulatory guidelines.
Skills and Qualifications
- Excellent communication and presentation abilities.
- Sound knowledge of credit card sales processes and banking products.
- Strong motivation and coaching capabilities to inspire sales teams.
- Proficient in MS Excel and PowerPoint for training material preparation and reporting.
- Analytical thinker with solid problem-solving skills.
Educational Requirements: A graduate degree in any discipline is mandatory; an MBA is preferred. The candidate must be fluent in both English and Hindi.
Preferred Experience
- Prior involvement in sales training within cards, banking, NBFC, or credit card sales domains.
- Proven track record in managing and motivating field sales teams to meet or exceed productivity goals.