Sales Officer

Job Overview

This role is responsible for sourcing new business through proactive engagement such as in-person visits, referrals, professional networking, and online platforms to expand the customer base.

Key Responsibilities

• Identify and assess prospective customers by understanding their specific needs.
• Effectively communicate details about the company's products and services to potential clients.
• Establish and nurture ongoing relationships with both new and existing customers to enhance loyalty and retention.
• Conduct thorough market studies to pinpoint new business prospects and analyze competitor behavior.
• Compile and deliver comprehensive sales documentation including performance reports, client feedback, and sales pipeline status.
• Collaborate internally with teams to facilitate seamless onboarding experiences and effective service delivery to customers.
• Manage follow-ups diligently on customer queries, sales proposals, and pending deals to ensure closure.