Sales Officer, Cash Management

About the Company

Commercial Bank of Qatar, established in 1975 and based in Doha, contributes significantly to the country’s economic progress through a broad portfolio that includes personal, business, government, international, and investment banking services.

The organization is committed to developing its people by offering room for learning, advancement, and ongoing professional growth. It promotes a workplace that values new ideas, supports healthy work-life balance, and helps employees realize their potential.

Be part of a team that is helping shape the future of banking in Qatar.

Role Overview

This position focuses on strengthening customer relationships and generating new business opportunities, with particular emphasis on Corporate Cards and broader Cash Management solutions. The role carries responsibility for building, growing, and protecting strategic relationships with corporate clients, while also driving revenue, sales performance, service delivery, and overall client satisfaction.

Key Accountabilities

• Create and maintain productive, long-term client relationships while guiding customers toward solutions that suit their needs.
• Develop a strong prospect pipeline and actively pursue profitable new business from the targeted sectors.
• Oversee relationships with key corporate accounts through regular calls and visits, ensuring an effective contact plan is followed for both existing and potential clients.
• Strengthen the Corporate Card portfolio, keep delinquency levels low, and promote additional Cash Management products.
• Leverage key relationships to sustain targeted spending levels.
• Follow Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements in all dealings with current and prospective customers.
• Keep current with product updates and competitor offerings.
• Carry out customer satisfaction surveys and suggest improvements to enhance the client experience.
• Address customer complaints and issues quickly and effectively.
• Achieve assigned sales and revenue goals.
• Maintain a high level of client satisfaction.

Key Competencies

• Strong history of consistently achieving and exceeding sales targets.
• Strategic thinking and planning ability.
• Excellent spoken and written communication skills.
• Confidence in influencing and negotiating with customers, both internally and externally, at different organizational levels.
• Ability to build engagement and secure commitment through phone, email, and face-to-face interactions.

Required Qualifications

• At least 3 years of front-line or field sales experience in premium financial services.
• A degree in management, marketing, communication, or a related discipline.
• Background as a relationship manager, customer service professional, or in a similar role.

Why Join Commercial Bank?

• Recognized as Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
• Works in an innovation-led, digital-first environment using modern tools and technologies to transform banking.
• Provides opportunities for global partnerships and international exposure through wider networks and perspectives.
• Supports employee well-being and work-life balance in a healthy, encouraging environment.
• Offers competitive compensation and benefits that reward performance and dedication.
• Maintains a strong commitment to diversity, equity, and inclusion, valuing the individuality of every team member.

Disclaimer

Only shortlisted candidates will be contacted for the next stage of the recruitment process. The employer may update, withdraw, or close this vacancy at any time without prior notice.