Sales Officer

Role Overview

The Sales Officer will support the line manager in boosting student registrations for the academy's training courses by building strong connections, effectively communicating program advantages, and surpassing sales goals through outstanding customer service.

Primary Duties

• Generate and cultivate leads via diverse channels including industry events, networking, and responding to online queries.
• Develop meaningful relationships with prospective students, their parents, and career counselors to fully understand their goals and needs.
• Communicate detailed information regarding training programs, emphasizing benefits and career prospects available after completion.
• Negotiate enrollment packages and program fees with clients, closing deals effectively and surpassing sales expectations.
• Maintain precise records of leads, contacts, and sales performance, ensuring efficient tracking and reporting.
• Keep current with industry developments, competitor programs, and career opportunities in aviation.
• Work collaboratively with various departments to deliver a seamless experience for students.
• Execute any other related responsibilities as assigned by the line manager.

Required Knowledge and Skills

• Deep understanding of the aviation sector.
• Experience within flight operations and training settings.
• Familiarity with GCAA examinations and pilot/cadet medical appointment processes.
• Proficiency in Market Analysis and Research software.
• Advanced skills in Microsoft Office applications.
• Fluency in English; proficiency in Arabic or other languages is advantageous.
• Demonstrated ability in implementing sales and marketing strategies effectively.
• Strong negotiation skills.
• Excellent relationship-building skills to foster trust with clients, airlines, and educational entities.
• Ability to contribute positively towards business objectives and meet key performance indicators (KPIs).

Educational and Professional Background

• Bachelor's degree minimum in Business Administration, Marketing, Aviation, or related disciplines.
• At least three years of experience in a comparable role dealing with sales and administrative functions.