Sales Executive - Used Cars

About Al-Futtaim Group

Founded in the 1930s, Al-Futtaim Group is a dynamic and diversified private business based in Dubai, UAE, with operations across more than 20 countries in the Middle East, Asia, and Africa. Encompassing five major divisions—automotive, financial services, real estate, retail, and healthcare—the group employs over 35,000 people and collaborates with more than 200 of the world's leading brands. Its core values of respect, excellence, collaboration, and integrity continue to guide its ongoing expansion and customer-centric approach.

Role Overview

We are seeking enthusiastic and results-oriented Sales Executives for the Automall used car sales team. This energetic frontline sales position demands delivering outstanding face-to-face customer service while meeting and exceeding sales targets to drive business profitability.

Key Responsibilities

• Meet or surpass monthly sales goals for Automall's used vehicle inventory.
• Provide exemplary customer service throughout the entire sales process, ensuring a positive buying experience.
• Support business sales strategies by aligning with assigned sales and Customer Satisfaction Index (CSI) objectives.
• Adhere strictly to company sales policies, procedures, and standards at all times.
• Promptly respond to and follow up on customer inquiries to optimize sales potential.
• Handle cash transactions and assist with vehicle financing arrangements in accordance with organizational protocols.
• Continuously enhance sales techniques and customer engagement skills.
• Promote and sell related automotive insurance and accessory products.
• Maintain up-to-date knowledge of automotive industry trends, product features, benefits, and competitor activities.
• Analyze market conditions and identify opportunities to expand sales of Automall's products and services.

Qualifications and Skills

• Strong sales-driven mindset combined with excellent customer service abilities and confidence to interact in a fast-paced retail environment.
• Prior experience in sales within sectors such as retail, fashion, hospitality, or real estate is advantageous but not mandatory.
• Clear understanding of sales processes applicable across various industries.
• Passion for delivering outstanding customer satisfaction.
• Valid UAE driving license is required.
• Effective communication skills in English with the ability to influence and engage customers.
• Proficiency with computers and basic PC skills.

Team and Culture

You will join a proactive Automall team committed to delivering high-quality vehicles and an exceptional customer experience in a vibrant sales environment where service excellence and product knowledge drive success.

Desired Attributes

• Customer-centric attitude with excellent rapport-building skills.
• Confidence in converting customer inquiries into successful sales.
• Proactive learner with an interest in automotive products, markets, and sales techniques.
• Ability to work diligently towards targets while maintaining superior service levels.
• Resilient, motivated, and positive mindset to thrive in a competitive sales setting.
• Eagerness to build a career in automotive sales regardless of prior industry background.
• Self-driven and ambitious with strong determination to excel.

About Al-Futtaim Automotive

A key unit of the UAE-based Al-Futtaim Group, Al-Futtaim Automotive is a market leader across 10 countries in the Middle East, Asia, and Africa. The division’s extensive operations cover distribution, manufacturing, leasing, and aftersales services, representing renowned automotive brands like Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. Our customer-focused strategy emphasizes innovation, quality standards, and value-added services that cater to a diverse range of customers—from motoring enthusiasts to corporate fleets.

The company boasts a workforce of approximately 9,000 employees, offering promising career advancement opportunities within a dynamic and supportive environment, empowering talents to progress and succeed in their journeys.