Sales Consultant

About the Role

As a Sales Consultant at Ital Auto Pte Ltd, the exclusive Ferrari importer in Singapore, you will embody the essence of one of the most prestigious luxury automotive brands worldwide. Your role centers on delivering a bespoke and premium ownership experience, reflecting Ferrari’s heritage, craftsmanship, and rigorous standards.

Key Responsibilities

• Meet personal sales targets coordinated closely with the Sales Manager and Brand Manager.
• Welcome and interact with clients according to Ferrari's luxury retail protocols.
• Assess client preferences to provide tailored consultations on Ferrari products.
• Guide clients through all ownership stages, including configuration, quotations, contracting, and delivery.
• Lead professional vehicle presentations and test drives that create memorable and engaging experiences.
• Conduct ongoing client follow-ups and cultivate enduring client relationships.
• Identify and propose opportunities for trade-ins, financing packages, insurance, and other authorized ownership solutions.
• Maintain precise and updated CRM records, documentation, and sales activity logs.
• Keep abreast of the latest Ferrari products, heritage elements, technological innovations, and market movements.

Candidate Profile

• Must be a Singapore Citizen or Permanent Resident with at least 5 years of experience in luxury automotive sales, premium retail, hospitality, or any high-touch client service roles.
• Hold a valid Class 3 driving license and be at ease facilitating vehicle presentations and test drives.
• Demonstrate a genuine passion for delivering outstanding customer service and nurturing trusted, long-term relationships.
• Comfortable engaging with affluent clients and discerning buyers.
• Exhibit meticulous attention to detail with an organized approach to client follow-up and procedural adherence.
• Motivated by achieving exceptional sales performance while upholding the highest standards of client experience excellence.

Skills and Qualifications

• Exceptional communication, interpersonal skills, and ability to foster relationships.
• Strong commercial awareness to identify sales opportunities and professionally close deals.
• High ethical standards, discretion, and dedication to maintaining brand excellence.
• Ability to embody and project Ferrari’s core values of excellence, passion, and exclusivity.