Sales Associate - Casual - Queensgate

Role Overview

If you identify as a passionate enthusiast of athletic sneakers and apparel, this role suits you perfectly. You enjoy discussing and staying updated on the latest styles and love sharing this passion with customers. Engaging in natural, friendly conversations, adapting to diverse customers, and resolving concerns with a pleasant attitude come easily to you. Being part of a team, you aim to enhance your personal sales skills and contribute actively on the sales floor. Your performance will be assessed based on your individual and productivity goals as well as your ability to deliver an exceptional in-store customer experience.

Key Responsibilities

• Deliver high levels of customer satisfaction through comprehensive product knowledge and collaborative efforts with colleagues to provide excellent sales service.
• Achieve sales targets, uphold operational standards, and ensure outstanding customer experiences.
• Consistently meet personal and team productivity objectives.
• Engage every customer by asking open-ended questions to identify their needs effectively.
• Continuously learn about products and market trends to provide expert guidance aligned with customer preferences.
• Stay informed about current and upcoming products and trends to maintain relevancy.
• Foster a positive, inclusive workplace culture contributing to team morale.

Candidate Qualifications

• Between zero to three years of experience in retail environments.
• Confidence and ease in initiating customer engagement to deliver an improved shopping experience.
• Highly motivated to achieve strong results, driven by enthusiasm for interacting with customers and athletic merchandise.
• Ability to independently start and complete tasks without direct supervision.
• Availability for flexible shifts including evenings, weekends, and public holidays.