Sales Associate - B2B Fashion Inside Sales

About Maaesa Creations

Maaesa Creations is a prominent fashion brand specializing in handcrafted ethnic and fusion garments. We combine traditional artisan techniques with modern styles to cater to retailers throughout India. Our focus is on delivering top-quality products backed by excellent customer service.

Role Description

We seek a dynamic and goal-oriented Sales Associate to grow our wholesale and retail client base across India and select international markets. This position is office-based in Jaipur and involves inside sales activities such as generating leads, cold calling, nurturing client relationships, and converting prospects into long-term business partners.

Key Responsibilities

• Identify and reach out to new retailers, boutiques, wholesalers, and distributors through proactive outbound calls.
• Drive new business opportunities via cold calling and researching potential customers.
• Follow up on queries originating from marketing campaigns, trade platforms, and referrals.
• Understand client needs and offer appropriate Maaesa products to meet those requirements.
• Convert prospects into active customers while consistently meeting monthly sales targets.
• Foster enduring relationships with clients to promote repeat business and loyalty.
• Maintain ongoing communication with existing customers to maximize sales potential.
• Respond promptly to customer inquiries received by phone, WhatsApp, or email.
• Address and resolve customer concerns or liaise with internal teams to ensure timely solutions.
• Ensure a seamless customer experience from inquiry to order fulfillment.
• Keep accurate records of leads, interactions, follow-ups, and sales activities using CRM systems or Excel.
• Prepare and submit daily and weekly sales reports.

Required Skills and Qualifications

• 1 to 3 years of experience in sales, telecalling, business development, or inside sales roles.
• Proficient communication and persuasion skills in both English and Hindi.
• Confidence in making cold calls and converting leads into customers.
• Good command of MS Excel and general MS Office applications.
• Strong negotiation, follow-up, and relationship management capabilities.
• Self-driven, organized, and results-focused attitude.

Preferred Experience

Experience within the fashion, apparel, textile, or e-commerce sectors is advantageous.

Compensation and Benefits

• Competitive fixed monthly salary with attractive performance-based incentives.
• Opportunities for career advancement within a rapidly expanding fashion brand.
• A supportive, collaborative workplace environment.
• Training programs to improve sales skills and product knowledge.