Sales Assistant - 40 Hours per Week in South West London

About Jimmy Fairly

Jimmy Fairly was established in 2010 by Antonin Chartier with the mission to transform the eyewear industry by offering stylish, high-quality glasses at fair prices while making a positive social impact. The company now operates over 100 stores across Europe and the UK, continuously updating designs bi-monthly and maintaining sustainable manufacturing practices. Partnered with the charity Restoring Vision, Jimmy Fairly aims to help end global vision problems.

Role Purpose

This position seeks a dedicated, energetic, reliable, and approachable individual with a solid understanding of current fashion trends and confidence in customer interaction and styling. The Sales Assistant will welcome customers, guide them through the sales journey, ensuring exceptional customer service, and assist the management in fostering a creative and growth-oriented store environment.

Key Responsibilities

• Serve as a passionate brand ambassador, adhering to the brand's Selling Ceremony.
• Deliver outstanding in-store customer experiences, leveraging optometrists' advice to tailor ideal eyewear solutions.
• Achieve monthly sales targets and individual KPIs with strong commercial focus.
• Build ongoing customer relationships to foster loyalty and manage customer data effectively.
• Maintain comprehensive product knowledge, including iconic collection pieces.
• Handle payment systems and transaction processing efficiently.
• Manage inventory, including receiving deliveries, stock replenishment, and transfers.
• Uphold store and stockroom cleanliness and orderliness.
• Assist in visual merchandising guideline implementation with store management.
• Perform technical optical tasks such as ordering, verifying, eyewear collection, and adjustments following safety standards.
• Utilize advanced tools, including Smart Mirror 4 application and customer service via iPad, to enhance customer interaction.

Required Skills and Attributes

• Strong motivation and enthusiasm for the brand.
• Eagerness to learn and grow individually and help develop others.
• Passion for delivering personalized customer experiences.
• Ability to quickly absorb new information and listen attentively.
• Proactive problem-solving skills and flexibility to adapt to shifting scenarios.
• Positive attitude and friendly demeanor.
• Effective verbal and written communication.
• Understanding of key business performance indicators.
• Availability to work full weekends.

Benefits and Perks

• Competitive bonus scheme based on performance.
• Complimentary pair of Jimmy Fairly glasses during the first week of employment.
• Generous employee discount on products.
• Pension contributions provided.
• Private healthcare coverage.
• Partial reimbursement of travel expenses.

Commitment to Diversity and Employment Terms

Jimmy Fairly strives to create an inclusive workplace that recognizes and rewards talent. It welcomes applications from all qualified candidates regardless of race, gender, disability, religion, sexual orientation, or age.

Salary: £26,500 per year pro rata plus monthly performance bonuses.