Sales and Business Development Manager

About the Company

Hands Carpets has been producing finely handcrafted carpets since 1881, operating from near Varanasi, Uttar Pradesh. Their products grace prestigious palaces, luxury hotels, and residences worldwide. With retail outlets in New Delhi, Mumbai, Hyderabad, Dubai, and Singapore, and offices globally, Hands remains a distinguished name in luxury carpets.

Job Overview

As the Business Development Manager, you will oversee multiple independent client accounts focused on Delhi/NCR and North India. Your role is to achieve and surpass revenue goals via set seasonal sales targets and broader business objectives. Responsibility includes growing current accounts, discovering new industry opportunities, and developing deep insights into your geographic territory to meet client needs effectively.

Key Responsibilities

• Act as an authoritative and professional representative of Hands Carpets as Business Development Manager.
• Acquire and update comprehensive product knowledge while delivering exceptional customer service.
• Build and maintain strong connections with architects and interior designers to drive business through these channels.
• Stay informed about current products, trends, and collections and keep customers apprised accordingly.
• Achieve and exceed seasonal sales targets consistently.
• Understand the specifics of assigned accounts and educate internal teams about business processes and consumer behavior.
• Manage all account operations including seasonal selling appointments, order processing, shipments, returns, and payment issues.
• Constantly monitor customer sell-through data to identify strengths, repeat business potential, and issues needing action.
• Collaborate with the marketing team to design strategies and plans supporting sales growth and account expansion.

Candidate Requirements

• Proven sales experience within the luxury interior sector.
• A natural ability to network, form relationships, and thrive on client engagement.
• Goal-driven mindset that converts objectives into actionable steps and perseveres to exceed targets.
• Excellent negotiation, social interaction, and influence skills.
• Strong organizational capabilities.
• Self-motivated individual capable of working autonomously and with teams.
• Proficient in English with strong verbal communication skills.
• Leadership qualities combined with entrepreneurial spirit.
• Confidence with Microsoft Word, Excel, and PowerPoint.
• Willingness and ability to travel for client meetings and business development.
• Having a personal network of architects and interior designers is advantageous.